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For Companies At a Glance
- Tasks: Manage client accounts and drive renewals for language training programs across EMEA.
- Company: EF Corporate Learning, the world's largest corporate language training provider.
- Benefits: Competitive salary, career progression, and a supportive multicultural team.
- Why this job: Join a dynamic team and make a real impact in clients' success through language learning.
- Qualifications: Strong organisational skills, sales experience, and fluency in English plus another European language.
- Other info: Enjoy flexible working options and a vibrant global environment.
The predicted salary is between 35000 - 45000 £ per year.
EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years. Our award-winning method is designed using the largest dataset of language learners in the world, drawing from 2.2+ million English assessments, 5+ million live private classes yearly, and countless more learners enjoying structured self-study every day. The result is a learning experience with 3x better engagement and learning progress, helping your teams find their voice, faster.
The Opportunity
Our Renewal Sales Team, based in London, is looking for Account Managers to work with EFCL’s mid-market clients situated across the EMEA region. You will play a crucial role in managing existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London, with a possibility to work from home on Fridays.
Key responsibilities
- Own the B2B renewal sales cycle end-to-end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders.
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors.
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long-term retention.
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
- Collaborate with global teams across sales, customer success, and operations to deliver seamless customer experiences.
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.
The skills & experience we look for
- Excellent organizational and project management skills.
- Passion for selling high-quality solutions that deliver real business impact for clients.
- Analytical skills and ability to uncover stories behind the data.
- Fluency in English and at least one other European language (e.g. German, French, Spanish, Italian).
- Professional working proficiency in any additional languages (Finnish, Swedish, Dutch) is a plus.
- Experience working in sales, customer success or education and/or with business stakeholders is a plus.
What we offer
- Working in a multicultural global team with a vibrant and energetic team of colleagues by your side.
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities.
- A competitive salary and benefits package.
- Length of Service Recognition including paid sabbatical.
To thrive at EF, you will:
- Have strong personal drive and energy.
- Be curious about our clients’ businesses and how our solutions can enable their success.
- Possess an entrepreneurial spirit with a nothing is impossible mindset.
- Be excited by having ownership and autonomy.
- Enjoy working in a fast-paced results-driven environment.
- Be passionate about learning and language.
With campuses and offices in over 50 countries, we offer a truly global and collaborative environment. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Account Manager employer: EF Education First Gruppe
Contact Detail:
EF Education First Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at EF Corporate Learning. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research EF’s services and think about how your skills can help drive account growth. Practice your pitch presentations and be ready to discuss how you can enhance client engagement. Confidence is key, so know your stuff!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates about EF Corporate Learning. Let’s get you on board!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing client accounts and driving renewals, as this is key for us at EF Corporate Learning.
Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past experiences that show how you’ve successfully managed projects or driven sales growth. We love seeing real impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone with a passion for learning and language, so share what excites you about this opportunity and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at EF Education First Gruppe
✨Know Your Client
Before the interview, research EF Corporate Learning and its client base. Understand their services, values, and how they position themselves in the market. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of your past sales experiences, especially in B2B environments. Highlight how you've driven account growth and managed client relationships effectively. Use metrics to back up your achievements—numbers speak volumes!
✨Master the Art of Presentation
Since you'll be delivering pitch presentations, practice articulating your ideas clearly and confidently. Consider preparing a mock presentation that showcases your understanding of the language training industry and how EF's offerings stand out from competitors.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your enthusiasm but also helps you gauge if EF is the right fit for you. Think about what you want to know regarding their approach to client engagement and success.