At a Glance
- Tasks: Manage client accounts and drive renewals for language training programs across EMEA.
- Company: EF Corporate Learning, the world's largest corporate language training provider.
- Benefits: Competitive salary, supportive onboarding, career progression, and paid sabbaticals.
- Other info: Work in a multicultural team with global opportunities and a commitment to inclusion.
- Why this job: Join a vibrant team and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills, fluency in English and another European language.
The predicted salary is between 35000 - 45000 £ per year.
EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years.
Our award-winning method is designed using the largest dataset of language learners in the world, drawing from 2.2+ million English assessments, 5+ million live private classes yearly, and countless more learners enjoying structured self‑study every day. The result is a learning experience with 3x better engagement and learning progress, helping your teams find their voice, faster.
The Opportunity
Our Renewal Sales Team, based in London, is looking for Account Managers to work with EFCL’s mid‑market clients situated across the EMEA region. You will play a crucial role in managing existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London with a possibility to work from home on Fridays.
Key Responsibilities
- Own the B2B renewal sales cycle end‑to‑end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders.
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization.
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors.
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long‑term retention.
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals.
- Collaborate with global teams across sales, customer success and operations to deliver seamless customer experiences.
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities.
The Skills & Experience We Look For
- Strong communication and relational skills.
- Excellent organizational and project management skills.
- Passion for selling high‑quality solutions that deliver real business impact for clients.
- Analytical skills and ability to uncover stories behind the data.
- Fluency in English and at least one other European language (e.g. German, Portuguese, Spanish, Italian, French).
- Professional working proficiency in any additional languages (Finnish, Swedish, Dutch) is a plus.
- Experience working in sales, customer success or education and/or with business stakeholders is a plus.
What We Offer
- Working in a multicultural global team with vibrant and energetic colleagues by your side.
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities.
- A competitive salary and benefits package.
- Length of Service Recognition including paid sabbatical.
- Have strong personal drive and energy.
- Be curious about our clients’ businesses and how our solutions can enable their success.
- Possess an entrepreneurial spirit with a nothing is impossible mindset.
- Excited by having ownership and autonomy.
- Enjoy working in a fast‑paced results‑driven environment.
- Be passionate about learning and language.
With campuses and offices in over 50 countries, we offer a truly global and collaborative environment. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Multilingual Account Manager employer: EF Corporate Learning
EF Corporate Learning is an exceptional employer, offering a vibrant and multicultural work environment in the heart of Chelsea, London. With a strong focus on personal and professional development, employees benefit from comprehensive onboarding, career progression opportunities, and a competitive salary package. The company fosters a culture of inclusion and belonging, encouraging team members to bring their unique passions to work while driving meaningful impact for clients across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Multilingual Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at EF Corporate Learning. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their services, values, and what makes them tick. This way, when you’re asked about how you can contribute, you’ll have some solid examples ready to go that align with their mission.
✨Tip Number 3
Showcase your multilingual skills! If you speak more than one language, make sure to highlight this during your conversations. It’s a massive plus for the role of Multilingual Account Manager, and it shows you can connect with a diverse range of clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at EF Corporate Learning. Let’s get you that job!
We think you need these skills to ace Multilingual Account Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for language training and helping clients shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience in sales and client management. We love seeing how your skills align with what we do at EF Corporate Learning, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Multilingual Account Manager position. We can’t wait to hear from you!
How to prepare for a job interview at EF Corporate Learning
✨Know Your Stuff
Before the interview, dive deep into EF Corporate Learning's history and their unique approach to language training. Familiarise yourself with their methods and how they stand out in the market. This will not only impress your interviewers but also help you tailor your responses to align with their values.
✨Showcase Your Multilingual Skills
As a Multilingual Account Manager, your language skills are your superpower! Be ready to demonstrate your fluency in English and any other European languages you speak. Consider preparing a brief introduction or pitch in those languages to showcase your abilities right off the bat.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving and relationship-building skills. Think of specific examples from your past experiences where you've successfully managed client accounts or driven renewals. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you gauge if EF Corporate Learning is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.
