Who are we? EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years.
Job Description
EF Corporate Learning is the world’s first and largest corporate language training provider. Delivering language training for organizations since 1965 and with 20+ million learners trained online since 1996, our legacy and global scale are unmatched. Many of the 3,000+ multinational organizations we serve have partnered with us for over 15 years.
The Opportunity
Our Renewal Sales Team, based in London, is looking for an Account Manager to work with EFCL’s mid‑market clients situated across the globe. You will play a crucial role in managing existing client accounts, ensuring continued success and satisfaction, and driving renewals of the language training programs by working with client HR and L&D stakeholders. The role is based in our Global EF office in Chelsea, London with a possibility to work from home on Fridays.
Key Responsibilities
- Own the B2B renewal sales cycle end‑to‑end — from discovery and needs analysis to value proposition delivery and negotiations with senior stakeholders
- Drive account growth by identifying expansion opportunities through proactive outreach, strategic relationship building, and service level optimization
- Write and deliver compelling pitch presentations, demonstrating deep market understanding and clearly positioning our services against competitors
- Coordinate and execute learning program operations to enhance client engagement, satisfaction, and long‑term retention
- Monitor KPIs, identify trends, and take action to ensure timely and successful renewals
- Collaborate with global teams across sales, customer success and operations to deliver seamless customer experiences
- Set objectives, forecast renewals and growth opportunities, and maintain accurate reporting of pipeline and sales activities
The Skills & Experience We Look For
- Strong communication and relational skills
- Excellent organizational and project management skills
- Passion for selling high quality solutions that deliver real business impact for clients
- Analytical skills and ability to uncover stories behind the data
- Fluency in English and Portuguese (Brazilian Portuguese strongly preferred)
- Professional working knowledge of any other language (especially Spanish) is a plus
- Experience working in sales, customer success or education and/or with business stakeholders is a plus
What We Offer
- Working in a multicultural global team with vibrant and energetic colleagues by your side
- Comprehensive and supportive onboarding and further personal and professional development and career progression opportunities
- A competitive salary and benefits package
- Length of Service Recognition including paid sabbatical
To Thrive At EF, You Will
- Have strong personal drive and energy
- Be curious about our clients’ businesses and how our solutions can enable their success
- Possess an entrepreneurial spirit with a nothing is impossible mindset
- Excited by having ownership and autonomy
- Enjoy working in a fast‑paced results‑driven environment
- Be passionate about learning and language
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, disability, parental status, identity, experience and everything else that makes you unique.
Learn more about EF Corporate Learning: corporatelearning.ef.com
Account Manager (Portuguese speaking) employer: EF Corporate Learning
EF Corporate Learning is an exceptional employer, offering a vibrant and multicultural work environment where collaboration and innovation thrive. With comprehensive onboarding and ongoing professional development opportunities, employees are empowered to grow their careers while making a meaningful impact on global language training initiatives. The company's commitment to inclusion and recognition of long service, including paid sabbaticals, further enhances the rewarding experience of being part of a team that values every individual's unique contributions.
