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- Tasks: Monitor and troubleshoot IT systems in a dynamic Network Operations Centre.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Enjoy competitive pay, training opportunities, and health benefits.
- Why this job: Be part of a crucial team ensuring optimal network performance 24/7.
- Qualifications: Diploma or degree in IT, plus 1-3 years of relevant experience.
- Other info: Flexible shift work with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a detail-oriented and proactive NOC IT Specialist to join our Network Operations Center (NOC) team. This role involves monitoring, maintaining, and troubleshooting critical IT systems and networks to ensure optimal performance and uptime. The position requires shift-based availability, including nights, weekends, and holidays, to provide 24/7 operational support.
Key Responsibilities
- System and Network Monitoring: Continuously monitor IT infrastructure, applications, and networks using NOC tools (e.g., SolarWinds, Nagios, Zabbix). Identify, analyse, and escalate alerts or incidents to appropriate teams or stakeholders. Maintain logs and incident records for auditing and reporting purposes.
- Incident Management: Respond to and resolve technical incidents, escalating when necessary. Coordinate with cross-functional teams to ensure timely resolution of issues. Provide root cause analysis for recurring issues and recommend preventive measures.
- Performance Optimization: Track and report on system and network performance metrics. Suggest and implement improvements to enhance system reliability and efficiency. Assist with capacity planning and forecasting for IT infrastructure.
- Troubleshooting and Maintenance: Perform basic troubleshooting of servers, networks, and applications. Collaborate with vendors and third-party service providers to address and resolve issues. Conduct routine system checks and maintenance tasks to prevent downtime.
- Shift-Based Operations: Provide 24/7 coverage on a rotating shift schedule. Maintain effective handovers between shifts to ensure continuity of service. Stay available for on-call support as needed.
- Documentation and Communication: Update operational procedures, knowledge bases, and incident reports. Communicate effectively with team members, stakeholders, and management regarding ongoing issues and resolutions. Prepare daily and weekly operational reports.
Qualifications
- Diploma or Bachelor’s degree in Computer Science, IT, or related field, or equivalent work experience.
- 1-3 years of experience in IT support, system administration, or network operations.
- Knowledge of networking protocols and concepts (TCP/IP, DNS, DHCP, VPN, etc.).
- Familiarity with monitoring tools (e.g., SolarWinds, PRTG, New Relic).
- Basic troubleshooting skills for servers, operating systems (Windows/Linux), and applications.
Skills
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both written and verbal.
- Ability to work effectively under pressure and manage multiple tasks.
- Team player with a proactive attitude.
- Willingness to adapt to a shift-based schedule, including nights and weekends.
Good To Have
- Certifications such as CCNA, CompTIA Network+, or ITIL Foundation.
- Experience with cloud platforms (AWS, Azure, GCP) or virtualization technologies (VMware, Hyper-V).
- Understanding of security practices and tools (firewalls, IDS/IPS).
What We Offer
- Competitive salary.
- Comprehensive training and onboarding program.
- Opportunities for career development and certification support.
- A collaborative and supportive work environment.
- Health, wellness, and retirement benefits.
Network Operations Engineer (1 Year Fixed Term Contract) (Chinese Speaking) in London employer: Eeze Entertainment Malta Limited
Contact Detail:
Eeze Entertainment Malta Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer (1 Year Fixed Term Contract) (Chinese Speaking) in London
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network operations. Engaging with others in the field can lead to job opportunities and insider tips.
✨Tip Number 2
Practice your interview skills! Mock interviews can help you articulate your experience and knowledge about networking protocols and troubleshooting. We recommend getting a friend or mentor to help you out.
✨Tip Number 3
Showcase your problem-solving abilities! During interviews, share specific examples of how you've tackled technical incidents or optimised system performance. This will demonstrate your proactive attitude and analytical skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Network Operations Engineer (1 Year Fixed Term Contract) (Chinese Speaking) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Network Operations Engineer, so don’t be shy about showcasing your IT support and network operations experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills can contribute to our NOC team. Keep it concise but engaging – we love a good story!
Show Off Your Technical Skills: Since this role involves monitoring and troubleshooting IT systems, make sure to mention any specific tools or technologies you’ve worked with, like SolarWinds or Nagios. We’re keen to know how you’ve used these in past roles!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Eeze Entertainment Malta Limited
✨Know Your Tools
Familiarise yourself with the monitoring tools mentioned in the job description, like SolarWinds and Nagios. Be ready to discuss how you've used similar tools in past roles or projects, as this will show your practical knowledge and readiness for the position.
✨Showcase Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled technical incidents in the past. Highlight your analytical approach and any root cause analysis you've conducted. This will demonstrate your problem-solving abilities and your proactive attitude.
✨Communicate Clearly
Since effective communication is key in this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex technical issues to non-technical stakeholders, as this will showcase your ability to bridge the gap between teams.
✨Be Ready for Shift-Based Questions
Expect questions about your availability and adaptability to a shift-based schedule. Be honest about your willingness to work nights and weekends, and consider sharing any previous experiences that required similar flexibility to reassure them of your commitment.
