At a Glance
- Tasks: Lead and optimise security operations across London and Aberdeen, ensuring top-notch service delivery.
- Company: Dardan Security, a leader in innovative security solutions.
- Benefits: £70,000 salary, car allowance, unlimited training, and 24/7 wellbeing support.
- Other info: Embrace a people-first culture with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the security industry.
- Qualifications: Proven leadership in security operations and strong communication skills required.
The predicted salary is between 70000 - 70000 £ per year.
About us
Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission
Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision
To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Unlimited training and opportunities to progress
- £70,000 per annum
- Car allowance of £260 per month
- 45 hours per week
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
We’re looking for a Head of Operations to oversee the day‑to‑day running of security contracts, drive operational excellence, and support the continued growth of our business. As Head of Operations, you will take full ownership of operational delivery across your portfolio regions in London and Aberdeen. The right candidate will strengthen client relationships, lead contract performance, and manage a team of on‑site operational managers and supervisors.
Key responsibilities
- Provide strategic and operational leadership for multi‑site security operations, ensuring consistent delivery against contractual KPIs and client expectations.
- Lead, coach and develop site managers and operational supervisors to build high performing, customer‑focused teams.
- Own operational planning including workforce scheduling, resource allocation and rostering to meet client requirements and budget targets.
- Drive continuous improvement through audits, performance reviews and the implementation of best practice operational processes and technology solutions.
- Manage client relationships at senior levels, conducting regular reviews, presenting performance data and acting on feedback to strengthen partnerships.
- Oversee incident management and investigation processes, ensuring accurate reporting, root‑cause analysis and effective corrective actions.
- Ensure compliance with all legislative, regulatory and contractual requirements including SIA standards, health & safety and data protection.
- Develop and manage departmental budgets, forecasts and cost‑control initiatives to support commercial objectives.
- Champion a people‑first culture that embraces diversity, inclusion and wellbeing across the operational teams.
Essential skills and experience
- Proven experience in a senior operational role within the security or related services sector.
- Strong people leadership skills with experience of managing multi‑site teams and frontline managers.
- Commercial acumen with experience of P&L budget management, KPI delivery and contract compliance.
- Excellent stakeholder management and communication skills, able to represent the business at client and industry forums.
- Sound knowledge of SIA regulation, health & safety legislation and incident management best practice.
- Proficient with MS Office (Excel, Word, Outlook) and comfortable using operational management systems.
- Full UK driving licence and right to work in the UK with a five‑year checkable history.
- Resilient, proactive and solutions‑focused with a strong attention to detail.
- Previous experience in a Head of Operations or equivalent role.
- Experience of managing security service contracts.
- Relevant professional qualifications in security management, risk or business leadership.
Head of Operations - South of England in London employer: EEEGR
Dardan Security is an exceptional employer, offering a dynamic work environment in London where innovation and ethical practices are at the forefront of our operations. With unlimited training opportunities, a competitive salary of £70,000, and a strong focus on employee wellbeing, we empower our team to excel and grow within their roles. Join us to lead a diverse team in delivering top-notch security solutions while enjoying a supportive culture that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - South of England in London
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We think you need these skills to ace Head of Operations - South of England in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to EEEGR.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of EEEGR. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at EEEGR
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with EEEGR, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at EEEGR, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for EEEGR could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at EEEGR as they’re likely seeking a candidate who can enhance their workplace culture.
