At a Glance
- Tasks: Lead and optimise security operations across London and Aberdeen, ensuring top-notch service delivery.
- Company: Dardan Security, a leader in innovative security solutions.
- Benefits: £70,000 salary, car allowance, unlimited training, and 24/7 wellbeing support.
- Other info: Embrace a people-first culture with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the security industry.
- Qualifications: Proven leadership in security operations and strong communication skills required.
The predicted salary is between 70000 - 70000 £ per year.
About us
Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.
Our mission
Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.
Our Vision
To be a trusted partner for Security solutions through intelligence, innovation, and influence.
Reward and Benefits
- Unlimited training and opportunities to progress
- £70,000 per annum
- Car allowance of £260 per month
- 45 hours per week
- Recognition rewards
- Access to a 24/7 employee wellbeing support line
- Virtual GP Service
- Earn an extra bonus through recommend a Friend Scheme, no limits
The Opportunity
We’re looking for a Head of Operations to oversee the day‑to‑day running of security contracts, drive operational excellence, and support the continued growth of our business. As Head of Operations, you will take full ownership of operational delivery across your portfolio regions in London and Aberdeen. The right candidate will strengthen client relationships, lead contract performance, and manage a team of on‑site operational managers and supervisors.
Key responsibilities
- Provide strategic and operational leadership for multi‑site security operations, ensuring consistent delivery against contractual KPIs and client expectations.
- Lead, coach and develop site managers and operational supervisors to build high performing, customer‑focused teams.
- Own operational planning including workforce scheduling, resource allocation and rostering to meet client requirements and budget targets.
- Drive continuous improvement through audits, performance reviews and the implementation of best practice operational processes and technology solutions.
- Manage client relationships at senior levels, conducting regular reviews, presenting performance data and acting on feedback to strengthen partnerships.
- Oversee incident management and investigation processes, ensuring accurate reporting, root‑cause analysis and effective corrective actions.
- Ensure compliance with all legislative, regulatory and contractual requirements including SIA standards, health & safety and data protection.
- Develop and manage departmental budgets, forecasts and cost‑control initiatives to support commercial objectives.
- Champion a people‑first culture that embraces diversity, inclusion and wellbeing across the operational teams.
Essential skills and experience
- Proven experience in a senior operational role within the security or related services sector.
- Strong people leadership skills with experience of managing multi‑site teams and frontline managers.
- Commercial acumen with experience of P&L budget management, KPI delivery and contract compliance.
- Excellent stakeholder management and communication skills, able to represent the business at client and industry forums.
- Sound knowledge of SIA regulation, health & safety legislation and incident management best practice.
- Proficient with MS Office (Excel, Word, Outlook) and comfortable using operational management systems.
- Full UK driving licence and right to work in the UK with a five‑year checkable history.
- Resilient, proactive and solutions‑focused with a strong attention to detail.
- Previous experience in a Head of Operations or equivalent role.
- Experience of managing security service contracts.
- Relevant professional qualifications in security management, risk or business leadership.
Head of Operations - South of England employer: EEEGR
Dardan Security is an exceptional employer, offering a dynamic work culture that prioritises employee wellbeing and professional growth. With unlimited training opportunities, a competitive salary of £70,000, and a supportive environment that champions diversity and inclusion, employees are empowered to excel in their roles while enjoying a comprehensive benefits package, including a car allowance and 24/7 wellbeing support. Join us in London, where you can make a meaningful impact in the security sector while advancing your career in a forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - South of England
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Head of Operations - South of England. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like EEEGR. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to EEEGR
Don’t forget to apply for the Head of Operations - South of England role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining EEEGR.
We think you need these skills to ace Head of Operations - South of England
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at EEEGR. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at EEEGR.
How to prepare for a job interview at EEEGR
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at EEEGR.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at EEEGR.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at EEEGR.
