At a Glance
- Tasks: Assist customers and provide top-notch service while earning uncapped commission.
- Company: Join a supportive team at Saint Nicholas Arcades with a focus on growth.
- Benefits: Starting salary of £26,116, rising to £26,738, plus bonuses and incentives.
- Other info: Enjoy family-friendly leave policies and 24/7 access to online GP services.
- Why this job: Make a difference in customers' lives while enjoying flexible working conditions.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE.
Contact Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in York employer: EE
Join a dynamic team as a Contact Centre Agent at our Saint Nicholas Arcades location, where we prioritise employee well-being and growth. Enjoy a competitive salary with uncapped commission, comprehensive family leave policies, and access to a 24/7 online GP service, all within a supportive work culture that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in York
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. It’s all about making that personal connection, so don’t be shy!
✨Tip Number 2
Practice your pitch! You want to nail that first impression, so rehearse what you’ll say when they ask about your experience. Keep it concise but engaging – we want them to remember you!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral – which is gold!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest roles and updates directly from us!
We think you need these skills to ace Contact Centre Agent - Uncapped Commission (Saint Nicholas Arcades) in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contact Centre Agent role. Highlight any relevant experience and skills that match what we're looking for, like communication and problem-solving abilities.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about this role and how you can contribute to our team. Keep it friendly and professional!
Showcase Your Personality:We love seeing personality in applications! Don’t be afraid to let your unique voice come through in your writing. It helps us get a feel for who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at EE
✨Know the Role Inside Out
Before your interview, make sure you understand what a Contact Centre Agent does. Familiarise yourself with the responsibilities and skills required. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Contact Centre Agent, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or resolved issues.
✨Highlight Your Customer Service Experience
Employers love candidates who can provide excellent customer service. Be ready to share specific instances where you went above and beyond for a customer. This will illustrate your commitment to providing top-notch service, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company.
