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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy flexible working options, competitive salary, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, tailored training, and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your confidence and communication skills.
- Other info: Opportunity for occasional home working and a chance to develop your career path.
The predicted salary is between 18803 - 19249 £ per year.
Full time: Permanent
Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission
Hourly rate: £12.05
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Work-At Home Telephone Sales Representative (Full-Time) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work-At Home Telephone Sales Representative (Full-Time)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to refine your ability to ask questions and build rapport.
✨Tip Number 3
Showcase your adaptability. Highlight any experiences where you've had to adjust your approach based on different customer needs or situations, as flexibility is key in a sales environment.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview, demonstrating that you’re a good fit for their team.
We think you need these skills to ace Work-At Home Telephone Sales Representative (Full-Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service. Emphasise any skills related to communication, relationship building, and problem-solving, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how your life experiences have prepared you for a sales position, and express your eagerness to join the team at EE.
Highlight Transferable Skills: In your application, focus on transferable skills such as negotiation, empathy, and adaptability. These qualities are essential for a telephone sales representative and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Telephone Sales Representative, your ability to communicate effectively is crucial. Practice speaking clearly and confidently about your experiences and how they relate to the role. Be prepared to engage in a friendly conversation, as this will showcase your interpersonal skills.
✨Demonstrate Your Relationship-Building Abilities
Think of examples from your past where you've successfully built relationships, whether in personal or professional settings. Share these stories during the interview to illustrate your capability to connect with customers and understand their needs.
✨Understand the Products and Services
Familiarise yourself with EE's products and services before the interview. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Emphasise Flexibility and Adaptability
Since the role offers flexibility, be ready to discuss how you manage your time and adapt to changing circumstances. Highlight any previous experiences where you've successfully navigated challenges, especially in a work-from-home environment.
