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For Companies At a Glance
- Tasks: Connect with customers over the phone and help them choose the right tech products.
- Company: Join EE, a leader in technology, dedicated to improving lives through connectivity.
- Benefits: Enjoy flexible working hours, competitive salary, and access to private healthcare.
- Why this job: Be part of a dynamic team that values your growth and offers comprehensive training.
- Qualifications: No sales experience needed; just bring your passion for helping others.
- Other info: Flexible breaks, volunteering days, and huge discounts on EE & BT products.
The predicted salary is between 24000 - 36000 £ per year.
If youre a natural when it comes to connecting with people building relationships and understanding their needs you could be a great fit for a Sales Advisor role with EE. At EE, were harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and youll play a part in this by talking to customers over the phone and helping them choose the right products and services. You dont need sales experience to join us. Well provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly for example, allowing you to schedule your own breaks or bank time to take off so you dont miss important events or appointments. Competitive Salary : Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer\’s Leave : Market – leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career.
Work at Home Call Center Representative employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Work at Home Call Center Representative
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, being able to articulate your thoughts clearly and engagingly will set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or handled unexpected challenges, as this is key in a sales environment.
✨Tip Number 4
Research EE's company culture and values. Demonstrating that you align with their mission of bringing people together through technology can make a strong impression during your discussions with the hiring team.
We think you need these skills to ace Work at Home Call Center Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Work at Home Call Center Representative. Highlight key skills such as relationship building, adaptability, and motivation.
Tailor Your CV: Make sure your CV reflects your ability to connect with people and any relevant experience you have, even if it's not in sales. Use specific examples that demonstrate your communication skills and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you can contribute to EE's mission of bringing people together through technology and your willingness to learn.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Call Center Representative, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your knack for understanding people's needs.
✨Demonstrate Adaptability
Since no two calls are the same, it's important to show that you can adapt to different situations. Prepare to discuss times when you've had to think on your feet or adjust your approach based on a customer's unique needs.
✨Express Enthusiasm for Technology
EE is all about technology, so make sure to express your interest in tech products and services. Familiarise yourself with their offerings and be ready to discuss how you can help customers choose the right solutions for them.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your genuine interest in the role and the company. Inquire about the training process, team culture, or opportunities for career development to demonstrate your commitment to growing within the company.
