At a Glance
- Tasks: Engage with customers, build relationships, and recommend EE products to meet their needs.
- Company: Join EE, a leading tech company passionate about customer service and growth.
- Benefits: Starting salary of £21,620, uncapped commission, and huge discounts on tech.
- Other info: Complete an NVQ Level 2 in Customer Service with dedicated study time and coaching.
- Why this job: Kickstart your career with training, support, and a chance to make a real impact.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 800 - 1000 € per month.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £21,620 plus incentives throughout the year!
Start date: February 2026 onwards
Start your future with EE – Where your voice could be the start of something big
What’s in it for you:
- A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship. Plus, an uncapped commission scheme.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, TV’s, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Support to carve your own career path. We’re passionate about helping our people grow the career they want
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
What you’ll be doing:
At EE, we believe every customer interaction should be a positive experience. You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You’ll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
Why choose EE:
You don’t need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We’ll give you all the training you need and we’re passionate about helping you kick start your career.
At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Ready to make your mark? Apply now and let’s start building your future.
Apprentice Sales Advisor in Whitley Bay employer: EE
EE is an exceptional employer that prioritises your growth and development, offering a competitive starting salary of £21,620 with the potential to rise to £25,684 post-apprenticeship. With a strong focus on inclusivity and support, you'll benefit from extensive training, a dedicated study day each week, and access to a private GP, all while enjoying significant discounts on mobile and tech products. Join us in Newcastle upon Tyne, where every customer interaction is an opportunity to make a meaningful impact and build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Sales Advisor in Whitley Bay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine. Remember, it’s all about showcasing your personality and enthusiasm!
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up in smart attire can make a great first impression. It shows that you respect the opportunity and are serious about landing the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Apprentice Sales Advisor in Whitley Bay
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Apprentice Sales Advisor position. Highlight any relevant skills or experiences that align with what we’re looking for, like your ability to build relationships and your eagerness to learn.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand what EE is all about. Familiarise yourself with their products and services, especially in customer service. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your People Skills
As an Apprentice Sales Advisor, you'll be interacting with customers all day. Prepare examples of how you've successfully communicated or resolved issues in the past. This will demonstrate your ability to build relationships and provide excellent service.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the apprenticeship, the team, or the company culture. This shows you're genuinely interested and helps you assess if EE is the right fit for you.
✨Be Yourself
EE values a friendly attitude and a willingness to learn. Don’t be afraid to let your personality shine through during the interview. Authenticity can set you apart from other candidates and make a lasting impression.
