At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the right EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Starting salary of £26,116, bonuses, online GP, and generous family leave.
- Other info: Flexible working hours, tailored training, and opportunities for career growth.
- Why this job: Make a real impact while developing your career in a supportive team environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Operator in West Bromwich employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary and a range of benefits including 24/7 online GP access, generous family leave, and substantial discounts on products. Our Lancaster Sales Team fosters a vibrant work culture where your contributions are recognised, and we are dedicated to supporting your career growth through tailored training and flexible working arrangements. Join us to make a meaningful impact while enjoying a rewarding and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Sales Operator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your communication skills and how you can put customers at the heart of every decision. Make it personal and engaging!
✨Tip Number 3
Don’t shy away from social media! Use platforms like LinkedIn to connect with industry professionals and follow companies you’re interested in. Engage with their content to get noticed and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities and updates about our team culture and training support.
We think you need these skills to ace Sales Operator in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Operator role. Highlight your customer service experience and any sales achievements. We want to see how you’ve put customers at the heart of your decisions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with what we’re looking for. Let us know how you can bring energy and ambition to our team.
Showcase Your Communication Skills:Since this role involves speaking with customers, make sure your written application reflects your communication skills. Keep it clear, concise, and engaging – just like you would in a conversation with a customer!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get the ball rolling on your journey with us at EE!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission, values, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer-Centric Approach
Since this role is all about putting customers first, prepare examples from your past experiences where you successfully identified customer needs and provided tailored solutions. Highlighting your communication skills and adaptability will resonate well with the interviewers.
✨Prepare for Role-Specific Questions
Expect questions that assess your sales experience and ability to meet targets. Think of specific instances where you thrived in a fast-paced environment or influenced others positively. Practising these scenarios will help you articulate your achievements confidently.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, and career progression. This shows that you’re not just interested in the job, but also in how you can grow within the company.
