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For Companies At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Starting salary of £25,087 with bonuses, plus health benefits and discounts.
- Why this job: Make a real difference in customers' lives while developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible working hours and a supportive team culture.
The predicted salary is between 25087 - 25684 £ per year.
Start Date: 05/05/2026
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with development opportunities.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly.
Customer Service Assistant Full time immediate start in Warrington employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Full time immediate start in Warrington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can make all the difference when you're trying to land that perfect role.
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you would handle them. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your personality! When you get the chance to chat with potential employers, let your enthusiasm shine through. They want to see that you’re not just qualified, but also a great fit for their team culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Customer Service Assistant Full time immediate start in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Assistant role. Highlight your communication skills and any relevant experience that shows you can put customers first, just like we do at StudySmarter.
Show Your Passion: Let your enthusiasm shine through in your application! We love seeing candidates who are genuinely excited about helping customers and making a difference. Share a story or two that showcases your drive and determination.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality come through, so don’t be afraid to let us know who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their customer service approach. Understand their products and services, and think about how you can contribute to their mission of putting customers first. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Customer Service Assistant, strong communication is key. Prepare examples from your past experiences where you successfully resolved customer issues or built relationships. Practise articulating these stories clearly, as this will demonstrate your ability to connect with customers over the phone.
✨Demonstrate Adaptability
In a fast-paced environment like EE, being adaptable is crucial. Think of instances where you've had to adjust quickly to changes or unexpected challenges. Share these examples during your interview to highlight your flexibility and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.