Customer Service Advisor - Flexible Hours & Growth Perks in Thornaby-on-Tees

Customer Service Advisor - Flexible Hours & Growth Perks in Thornaby-on-Tees

Thornaby-on-Tees Full-Time 26116 - 26738 £ / year (est.) No working from home possible
EE

At a Glance

  • Tasks: Engage with customers over the phone and help them choose the best products.
  • Company: Ee, a leading provider in digital solutions with a supportive culture.
  • Benefits: Starting salary of £26,116, flexible hours, bonuses, and career growth perks.
  • Other info: Comprehensive training provided and opportunities for advancement.
  • Why this job: Join a dynamic team and enhance customers' digital lives while growing your career.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 26116 - 26738 £ per year.

Ee is seeking a Sales Advisor for their Darlington location. The role focuses on engaging with customers over the phone, helping them choose the right products to enhance their digital lives. As a Sales Advisor, you will receive comprehensive training and the opportunity for flexible working arrangements.

The position offers a starting salary of £26,116, rising to £26,738 after 8 months, plus bonuses. A supportive work culture and various employee benefits make this an excellent opportunity for those looking to grow in their careers.

Customer Service Advisor - Flexible Hours & Growth Perks in Thornaby-on-Tees employer: EE

Ee is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture in Darlington. With flexible working hours, comprehensive training, and competitive salaries with bonuses, employees are empowered to thrive both personally and professionally. Join us to enhance your career while making a meaningful impact on customers' digital lives.

EE

Contact Details:

EE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Advisor - Flexible Hours & Growth Perks in Thornaby-on-Tees

Tip Number 1

Make sure to research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.

Tip Number 2

Practice common interview questions, especially those related to customer service scenarios. We all know that being a Customer Service Advisor means handling tricky situations, so be ready to showcase your problem-solving skills!

Tip Number 3

Dress appropriately for the interview, even if it's a virtual one. Looking professional can boost your confidence and make a great first impression on your potential employer.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great way to reiterate why you’d be a perfect fit!

We think you need these skills to ace Customer Service Advisor - Flexible Hours & Growth Perks in Thornaby-on-Tees

Customer Engagement
Product Knowledge
Communication Skills
Sales Skills
Problem-Solving Skills
Flexibility
Teamwork

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant experience or skills that align with engaging customers and enhancing their digital lives. We love seeing how you connect your background to what we do!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and motivations. Avoid fluff – we want to know why you're the perfect fit for us!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!

How to prepare for a job interview at EE

Know the Product Inside Out

Before your interview, make sure you’re familiar with the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in helping customers enhance their digital lives.

Practice Active Listening

As a Customer Service Advisor, engaging with customers is key. During the interview, practice active listening by summarising what the interviewer says before responding. This demonstrates your communication skills and shows that you value their input.

Showcase Your Flexibility

Since the role offers flexible hours, be prepared to discuss your availability and how you can adapt to different schedules. Highlight any previous experiences where you successfully managed changing priorities or worked in varied environments.

Emphasise Growth Mindset

The position offers growth perks, so express your enthusiasm for personal and professional development. Share examples of how you’ve sought out training or taken on new challenges in past roles, showing that you’re eager to grow within the company.