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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecom company with a supportive culture.
- Benefits: Starting salary of £25,087, rising to £25,684, plus uncapped commission and great perks.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communicators with a knack for building relationships are welcome.
- Other info: Flexible working hours, career development support, and a vibrant team atmosphere.
The predicted salary is between 21500 - 22000 £ per year.
Full time: Permanent
Salary: 25,087 rising to 25,684 at 9 months in role, plus uncapped commission
Location: Swansea Contact Centre
Address: The Strand, Swansea, SA1 2AB
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do hard sales. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time.
What’s in it for you?
- A great starting salary of 25,087 rising to 25,684 at 9 months in role, plus incentives and bonuses.
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts on EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Digital Sales Advisor (Permanent) in Swansea employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Advisor (Permanent) in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice your conversation skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable asking questions and building rapport.
✨Tip Number 3
Show your personality! When you're chatting with potential employers, let your confidence shine through. They want to see the real you, so don’t be afraid to share your experiences and how they relate to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a candidate.
We think you need these skills to ace Digital Sales Advisor (Permanent) in Swansea
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and experiences that make you a great fit for the Digital Sales Advisor role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in sales or customer service, even if it’s from everyday life – we love those relatable stories!
Keep It Clear and Concise: We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon. Remember, we’re looking for clarity in your communication, just like you’ll need in the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, these experiences are valuable!
✨Practice Active Listening
During the interview, demonstrate your ability to listen and engage. Ask questions and show genuine interest in what the interviewer is saying. This will highlight your communication skills and show that you're a great fit for the team.
✨Emphasise Flexibility and Adaptability
EE values flexibility, so be prepared to discuss how you manage your time and adapt to changing situations. Share any experiences where you've successfully balanced work and personal commitments, as this will resonate well with their culture.
