Call Centre Operator - Uncapped Commission (Lancaster) in Sussex
Call Centre Operator - Uncapped Commission (Lancaster)

Call Centre Operator - Uncapped Commission (Lancaster) in Sussex

Sussex Part-Time 25087 - 25684 £ / year (est.) No home office possible
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EE

At a Glance

  • Tasks: Connect with customers, understand their needs, and help them choose the right products.
  • Company: Join EE, a tech leader focused on bringing people together.
  • Benefits: Competitive salary, uncapped commission, flexible working, and career development.
  • Why this job: Make a meaningful impact in a fun, fast-paced environment while building relationships.
  • Qualifications: No sales experience needed; resilience and target-driven attitude are key.
  • Other info: Enjoy a supportive team culture and tailored training for your career growth.

The predicted salary is between 25087 - 25684 £ per year.

If you're a natural when it comes to connecting with people, building relationships and understanding their needs, you could be a great fit for a Sales Advisor role with EE.

At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.

You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly, for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.

What's in it for you?

  • Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Support in achieving the career you want without limits.
  • Season Ticket Travel Loan: Funds for your travel to and from work.
  • Volunteering Days: Give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply.

Call Centre Operator - Uncapped Commission (Lancaster) in Sussex employer: EE

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Lancaster where you can thrive as a Call Centre Operator. With competitive salaries, uncapped commission, and comprehensive training, we empower our employees to grow their careers while enjoying flexible working arrangements and generous family leave policies. Join us to be part of a supportive team that values your contributions and encourages you to make a meaningful impact in the lives of our customers.
EE

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Centre Operator - Uncapped Commission (Lancaster) in Sussex

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE. Understand their products, values, and what makes them tick. This will help you connect better during the conversation and show that you're genuinely interested.

✨Tip Number 2

Practice your pitch! Think about how you would introduce yourself and your skills in a way that highlights your ability to connect with customers. Role-playing with a friend can help you feel more confident when it’s time to chat with the hiring team.

✨Tip Number 3

Be ready to share examples! Prepare some stories from your past experiences that showcase your resilience and adaptability. These anecdotes will help you demonstrate that you can thrive in a fast-paced sales environment like EE.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!

We think you need these skills to ace Call Centre Operator - Uncapped Commission (Lancaster) in Sussex

Communication Skills
Relationship Building
Customer Service
Sales Skills
Resilience
Target Achievement
Adaptability
Motivation
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you connect with people and what makes you tick.

Tailor Your Application: Make sure to customise your application for the Call Centre Operator role. Highlight any experiences that showcase your resilience and ability to adapt in a fast-paced environment. We love seeing how you can relate to our values!

Show Your Motivation: We’re looking for driven individuals who can hit targets. In your application, share examples of when you've gone above and beyond in previous roles or situations. This will help us see your potential!

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!

How to prepare for a job interview at EE

✨Know Your Stuff

Before the interview, make sure you understand EE's products and services. Familiarise yourself with their latest tech offerings and think about how they can benefit customers. This will show your genuine interest and help you connect better during the conversation.

✨Show Off Your People Skills

As a Call Centre Operator, your ability to connect with people is crucial. Prepare examples of how you've built relationships or resolved conflicts in previous roles. This will demonstrate your interpersonal skills and adaptability, which are key for success in this role.

✨Be Ready for Role-Play

Expect some role-playing scenarios during the interview. Practice responding to common customer queries or complaints. This will not only help you feel more confident but also showcase your problem-solving abilities and how you handle pressure.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the team culture or training opportunities. This shows that you're genuinely interested in the role and want to ensure it's the right fit for you. Plus, it gives you a chance to learn more about what it's like to work at EE.

Call Centre Operator - Uncapped Commission (Lancaster) in Sussex
EE
Location: Sussex
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