Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent
Evening Customer Care Agent — Commission Eligible

Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent

Stoke-on-Trent Part-Time 10 - 12 £ / hour (est.) No home office possible
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EE

At a Glance

  • Tasks: Engage with customers over the phone to understand their needs and offer tailored products.
  • Company: Leading telecommunications company with a focus on customer service.
  • Benefits: Flexible working hours, competitive salary, and growth opportunities.
  • Why this job: Join a dynamic industry and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and previous sales experience.
  • Other info: Part-time role with a creative schedule to fit your lifestyle.

The predicted salary is between 10 - 12 £ per hour.

A leading telecommunications company is seeking a part-time sales representative in Merthyr Tydfil, UK. This role involves engaging with customers over the phone to understand their needs and offer suitable products and services.

The ideal candidate will possess strong communication skills, an aptitude for customer service, and sales experience.

EE promotes a flexible working environment, allowing team members to manage their schedules creatively. With competitive salaries and growth opportunities, it’s a chance to thrive in a dynamic industry.

Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent employer: EE

As a leading telecommunications company, we pride ourselves on fostering a flexible and supportive work environment in Merthyr Tydfil. Our commitment to employee growth is reflected in our competitive salaries and opportunities for advancement, making us an excellent employer for those seeking a rewarding career in customer service and sales. Join us to be part of a dynamic team that values creativity and collaboration.
EE

Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent

Tip Number 1

Make sure you know the company inside out! Research their products and services so you can have a genuine conversation with them. This shows you're not just another applicant but someone who really cares about what they do.

Tip Number 2

Practice your phone skills! Since this role is all about engaging with customers over the phone, try role-playing with a friend or family member. Get comfortable with handling different customer scenarios to boost your confidence.

Tip Number 3

Show off your sales experience! Be ready to share specific examples of how you've successfully engaged customers in the past. We want to hear about your wins and how you can bring that energy to our team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.

We think you need these skills to ace Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent

Communication Skills
Customer Service Aptitude
Sales Experience
Engagement Skills
Flexibility
Time Management
Problem-Solving Skills
Product Knowledge

Some tips for your application 🫡

Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can connect with people effectively.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention your relevant sales experience and customer service skills that align with what we’re looking for.

Be Yourself: We want to get to know the real you! Let your personality shine through in your application. Share any unique experiences or stories that showcase your passion for customer service and sales.

Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!

How to prepare for a job interview at EE

Know the Company

Before your interview, take some time to research the telecommunications company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Communication Skills

As a Customer Care Agent, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully engaged with customers in the past.

Prepare for Sales Scenarios

Since this role involves sales, be ready to discuss your previous sales experience. Think of specific situations where you met or exceeded targets, and be prepared to explain your approach to understanding customer needs and closing sales.

Emphasise Flexibility and Teamwork

EE values a flexible working environment, so highlight your ability to adapt and manage your schedule creatively. Share examples of how you've worked well in a team setting, as collaboration is often crucial in customer service roles.

Evening Customer Care Agent — Commission Eligible in Stoke-on-Trent
EE
Location: Stoke-on-Trent
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