At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working options, career development support, and a vibrant team culture.
- Why this job: Use your people skills to make a real impact while earning great rewards.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Darlington (Senhouse Road)
Full time: Permanent
Salary: £26,116.00 rising to £26,738.00 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor - Uncapped Commission in Stockton-on-Tees employer: EE
EE Darlington is an exceptional employer that prioritises employee well-being and career development. With a competitive salary structure, flexible working options, and comprehensive benefits including online GP access and generous family leave, we foster a supportive work culture that values your contributions. Join us to not only enhance your skills but also to be part of a team that encourages personal growth and community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will boost your confidence and help you articulate how you'd handle different situations during the interview.
✨Tip Number 3
Be yourself! The role is all about building relationships, so let your personality shine through. Share your experiences and how they relate to the job – it’ll make you more relatable and memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it right there.
We think you need these skills to ace Customer Service Advisor - Uncapped Commission in Stockton-on-Tees
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we’re looking for confident talkers who can build relationships!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Think about how your background fits with what we do at EE and how you can enhance our customers' digital lives. A little effort here goes a long way!
Show Enthusiasm:Let us know why you’re excited about this role! Whether it’s the chance to work with a great team or the opportunity to help customers, your enthusiasm can really make your application stand out. We love seeing candidates who are genuinely interested in joining us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, highlight those experiences that showcase your communication skills.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role and the company culture. This shows you're genuinely interested and helps you determine if EE is the right fit for you.
✨Be Yourself
EE values authenticity, so don’t be afraid to let your personality shine through. Be honest about your experiences and what you can bring to the team. Remember, they want to see the real you!
