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- Tasks: Engage with customers, build relationships, and recommend EE products to meet their needs.
- Company: Join a leading telecom company passionate about career growth and development.
- Benefits: Starting salary of £21,620, rising to £25,684, plus huge discounts on tech and travel loans.
- Why this job: Kickstart your career with hands-on training and a supportive environment.
- Qualifications: No prior experience needed, just a passion for customer service and learning.
- Other info: Complete an NVQ Level 2 in Customer Service while making friends and gaining confidence.
The predicted salary is between 8000 - 10000 £ per month.
Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
A great starting salary of £21,620 rising to £25,684 after completion of the apprenticeship.
- An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
- Huge discounts off your Mobile and Broadband packages, starting at £10 a month
- Huge discounts off other tech such as Smart watches, speakers, TV’s, gaming consoles and subscriptions
- Discount codes to give out to friends and family
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front
- Online GP: Access to a private GP 24/7 for you and your immediate family
You’ll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs.
As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.
We’ll give you all the training you need and we’re passionate about helping you kick start your career. You’ll make friends, learn new skills, and build confidence every day. Apply now and let’s start building your future.
Apprentice Sales Assistant (Permanent) in South Shields employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Sales Assistant (Permanent) in South Shields
✨Tip Number 1
Get to know the company! Research EE and their values, so you can show off your knowledge during interviews. It’ll help you connect with the team and demonstrate that you’re genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine in front of the hiring team.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the apprenticeship programme and what support you’ll receive. It shows you’re engaged and eager to learn, which is exactly what they want!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with it, like those sweet discounts!
We think you need these skills to ace Apprentice Sales Assistant (Permanent) in South Shields
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the opportunity to help customers and grow with us!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your ability to build relationships and recommend products.
Keep It Clear and Concise: We appreciate a well-structured application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Apprentice Sales Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products. Understand what they offer and how they help customers. This will show your genuine interest in the role and help you answer questions more confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about scenarios where you've provided excellent service or resolved a conflict. This will help you articulate your experiences clearly during the interview.
✨Show Your Personality
As an Apprentice Sales Assistant, building relationships is key. Be yourself and let your personality shine through. Smile, maintain eye contact, and engage with the interviewer to demonstrate your communication skills and enthusiasm for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process, team culture, or growth opportunities within EE. It shows you're proactive and genuinely interested in your future with the company.