At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive and flexible culture.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working options, career development support, and a vibrant team culture.
- Why this job: Use your people skills to make a real difference while earning great rewards.
- Qualifications: Confident communicator with a knack for building relationships.
The predicted salary is between 26116 - 26738 £ per year.
Shift Pattern: Full Time
Start date: 13/07/2026
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Glasgow?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor - Uncapped Commission (Glasgow City) in Sheffield employer: EE
EE is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture in the heart of Glasgow. With flexible working options, comprehensive benefits including market-leading family leave and health support, and a commitment to personal development, EE empowers its employees to thrive both professionally and personally. Join a dynamic team where your skills are valued and you can make a real impact on customers' digital lives.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Uncapped Commission (Glasgow City) in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you chat confidently about how you can enhance customers' digital lives, showing that you're genuinely interested in the role.
✨Tip Number 2
Practice your conversation skills! Since this role is all about talking to customers, try role-playing with a friend or family member. This will help you get comfortable with asking questions and building rapport, which are key to succeeding as a Customer Service Advisor.
✨Tip Number 3
Show off your flexibility! During interviews, highlight your ability to adapt to different situations. Mention any experiences where you've had to juggle multiple responsibilities, as this aligns perfectly with EE's commitment to supporting work-life balance.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. This way, you’ll be in the best position to land that interview and show us what you’ve got!
We think you need these skills to ace Customer Service Advisor - Uncapped Commission (Glasgow City) in Sheffield
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and how they relate to the role. Remember, we value authenticity!
Tailor Your Application:Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant skills or experiences that show you can connect with customers and enhance their digital lives. We love seeing how you fit into our team!
Show Enthusiasm:Let us know why you’re excited about this opportunity! Whether it’s the chance to work in a flexible environment or the potential for career growth, sharing your enthusiasm can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you familiarise yourself with EE's products and services. This will help you feel more confident when discussing how they can enhance customers' digital lives. A little research goes a long way!
✨Show Off Your People Skills
Since this role is all about building relationships, be ready to share examples of how you've successfully interacted with others in the past. Whether it's negotiating with family or helping friends, these experiences are valuable!
✨Practice Active Listening
During the interview, demonstrate your ability to listen and engage. Ask questions and show genuine interest in what the interviewer is saying. This will highlight your communication skills and your enthusiasm for the role.
✨Emphasise Flexibility
EE values flexibility, so be sure to mention any experiences that showcase your adaptability. Whether it’s managing your time effectively or balancing work and personal commitments, showing that you can handle change will impress them!
