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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible working options, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and the chance to build a rewarding career.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Work in a vibrant Swansea contact centre with opportunities for home working.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Location: Swansea Contact Centre
Address: The Strand, Swansea, SA1 2AB
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Representative - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to refine your ability to ask questions and build rapport.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge in discussions with interviewers, showing that you’re proactive and ready to learn.
✨Tip Number 4
Showcase your adaptability and flexibility. Highlight any experiences where you've successfully managed changing situations or schedules, as this aligns well with the role's emphasis on flexibility and support.
We think you need these skills to ace Sales Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Representative role. Emphasise any previous customer service or sales experience, even if it's informal, as well as your ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed for this position, and express your eagerness to learn about EE's products and services.
Showcase Communication Skills: Since the role involves talking to customers over the phone, highlight your communication skills in your application. Provide examples of how you've successfully engaged with others, whether in a professional or personal context.
Research EE: Familiarise yourself with EE's products, services, and company culture. This knowledge will not only help you tailor your application but also prepare you for potential interview questions about why you want to work for EE.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Representative, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in the past, whether in a professional setting or through personal experiences. This will demonstrate your confidence and ability to engage with customers.
✨Understand the Product
Even though you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research the latest offerings and think about how they enhance customers' digital lives. This knowledge will help you answer questions confidently and show your enthusiasm for the role.
✨Practice Active Listening
In sales, listening is just as important as talking. During the interview, practice active listening by responding thoughtfully to the interviewer’s questions. This shows that you value their input and are ready to understand customer needs, which is key in a sales role.
✨Emphasise Flexibility and Adaptability
Since the role offers flexibility, highlight your ability to adapt to changing situations. Share examples of how you've managed your time effectively or adjusted your approach based on different circumstances. This will reassure the interviewer that you can thrive in a dynamic environment.
