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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible working options, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and the chance to build a rewarding career.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Work from our Swansea Contact Centre with opportunities for occasional home working.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Address: The Strand, Swansea, SA1 2AB
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to refine your ability to ask questions and build rapport.
✨Tip Number 3
Research the company culture at EE. Knowing their values and how they support their employees can help you align your answers during interviews and show that you’re a good fit for their team.
✨Tip Number 4
Prepare examples of your past experiences where you've successfully built relationships or negotiated outcomes. These stories can demonstrate your transferable skills and make you stand out as a candidate.
We think you need these skills to ace Sales Representative - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Representative role. Emphasise any previous customer service or sales experience, even if it's informal, as well as your ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work for EE and how your skills can contribute to their team. Use examples from your life experience to demonstrate your communication skills.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, empathy, and adaptability. These are crucial for a sales role where understanding customer needs is key. Provide examples of how you've successfully navigated conversations or resolved conflicts in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a sales environment.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Representative, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in the past, whether in a professional setting or through personal experiences. This will demonstrate your confidence and ability to engage with customers.
✨Understand the Product
Even though you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research the latest offerings and think about how they enhance digital lives. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Active Listening
In sales, listening is just as important as talking. During the interview, practice active listening by responding thoughtfully to questions and showing that you value the interviewer’s input. This skill will be essential when engaging with customers over the phone.
✨Emphasise Flexibility and Adaptability
The role offers flexibility, so highlight your ability to adapt to changing situations. Share examples of how you've managed your time effectively or adjusted to unexpected challenges in previous roles. This will reassure the interviewer that you can thrive in a dynamic environment.
