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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible working options, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and the chance to build a rewarding career.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Work in a vibrant Swansea contact centre with opportunities for home working.
The predicted salary is between 25087 - 25684 £ per year.
Full time: Permanent
Address: The Strand, Swansea, SA1 2AB
What’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Swansea Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operator - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to refine your ability to ask questions and build rapport.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge in discussions with interviewers, showing that you're proactive and ready to learn.
✨Tip Number 4
Network with current or former employees of EE. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Sales Operator - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Operator role. Emphasise any customer service or sales experience, even if it's informal, such as negotiating at home.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and communication skills. Mention why you’re interested in the role and how your life experiences have prepared you for a sales position.
Showcase Your Soft Skills: In your application, highlight your ability to build relationships and communicate effectively. Use examples from your life where you've successfully engaged with others, as these are key traits for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Sales Operator, your ability to communicate effectively is key. Practice speaking clearly and confidently about your experiences, and be ready to demonstrate how you can engage with customers over the phone.
✨Highlight Transferable Skills
Think about your life experiences that have equipped you with skills relevant to this role. Whether it's negotiating with family or building relationships, share these examples to show how they can translate into success in sales.
✨Understand the Company Culture
Research EE's values and culture before the interview. Be prepared to discuss how you align with their approach to customer service and flexibility, as this will show your genuine interest in the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the training process, team dynamics, or opportunities for career development to demonstrate your commitment to growing within the company.
