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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee growth.
- Benefits: Enjoy uncapped commission, flexible working, online GP access, and generous family leave.
- Why this job: This role offers a supportive team culture and opportunities for personal and professional development.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Flexible scheduling and the option for occasional home working make this job ideal for students.
The predicted salary is between 25087 - 25684 £ per year.
Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 at 9 months in role
Start date: September 2025 onwards
Long Description
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in North Tyneside OR Gosforth.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
- A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by EE.
- Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
- Family Leave – Equalised maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
- Support in developing your career. We’re passionate about our people and will support your growth.
- Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental to protect you and your family.
Join a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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Sales Operator - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operator - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to enhance your ability to ask questions and build rapport.
✨Tip Number 3
Research the company culture at EE. Understanding their values and work environment can help you align your responses during interviews, showing that you’re a great fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you, especially regarding their flexible working options.
We think you need these skills to ace Sales Operator - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Operator role. Emphasise any customer service or sales experience, even if it's informal, as this can demonstrate your ability to engage with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your skills can contribute to their team. Use specific examples to illustrate your points.
Highlight Transferable Skills: In your application, focus on transferable skills such as communication, relationship-building, and problem-solving. These are crucial for a sales advisor role and will show that you can adapt to the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a sales environment.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Sales Operator, strong communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you can engage with customers and build rapport during the interview.
✨Understand the Products
Familiarise yourself with EE's products and services before the interview. This will not only show your interest in the role but also help you answer questions about how you would enhance customers' digital lives.
✨Highlight Transferable Skills
Think about your past experiences, whether personal or professional, that showcase your ability to negotiate and build relationships. Be ready to share specific examples that relate to the sales environment.
✨Emphasise Flexibility and Team Spirit
EE values flexibility and teamwork. Be sure to express your willingness to adapt and work collaboratively. Share any experiences where you successfully worked as part of a team or adapted to changing circumstances.
