At a Glance
- Tasks: Engage with customers over the phone to help them choose the right products.
- Company: Join EE, a tech-driven company focused on connecting people and enhancing lives.
- Benefits: Enjoy a competitive salary, flexible working, discounts, and comprehensive training.
- Other info: Complete a Level 2 NVQ in Customer Service as part of your apprenticeship.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
The predicted salary is between 12900 - 15100 € per year.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Operator in Swindon employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters personal and professional growth. Located in the heart of Merthyr Tydfil, our Sales Operator Apprenticeship provides comprehensive training, a supportive community, and numerous benefits including a competitive salary, flexible working options, and opportunities for career advancement through our Aspire programme. Join us to make a meaningful impact while enjoying a range of perks designed to enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operator in Swindon
✨Tip Number 1
Show your enthusiasm for technology and customer service during any conversations you have. Research the latest EE products and services so you can speak confidently about them, demonstrating your genuine interest in helping customers.
✨Tip Number 2
Network with current employees or alumni from your school who work at EE. They can provide valuable insights into the company culture and what it takes to succeed in the Sales Operator role, which can help you stand out.
✨Tip Number 3
Prepare for potential interviews by practising common sales scenarios. Think about how you would handle different customer interactions and be ready to showcase your problem-solving skills and resilience.
✨Tip Number 4
Demonstrate your commitment to personal growth by asking questions about the Aspire programme during your discussions. Showing that you're eager to learn and develop your career will make a positive impression on the hiring team.
We think you need these skills to ace Sales Operator in Swindon
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what EE is looking for in a Sales Operator. Highlight key skills such as relationship building, resilience, and target achievement in your application.
Tailor Your CV:Make sure your CV reflects your relevant experiences and skills that align with the Sales Operator role. Emphasise any customer service or sales-related experiences, even if they are informal.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and customer service. Mention why you want to join EE specifically and how you can contribute to their team.
Showcase Your Personality:EE values diversity and personal connections. Use your application to convey your personality and how you relate to their commitment to creating an inclusive environment.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Operator, your ability to connect with people is crucial. During the interview, share examples of how you've built relationships in previous roles or situations. Highlight your communication skills and your understanding of customer needs.
✨Demonstrate Resilience
The role requires resilience and drive. Be prepared to discuss challenges you've faced in past experiences and how you overcame them. This will show that you can handle the fast-paced environment at EE.
✨Research EE and Its Products
Familiarise yourself with EE's products and services before the interview. This knowledge will not only impress the interviewer but also help you articulate how you can contribute to the team and assist customers effectively.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might inquire about the training process for the apprenticeship or opportunities for career progression within EE.
