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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and huge discounts on EE & BT products.
- Why this job: This role offers a supportive culture, tailored training, and opportunities for career growth.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Part-time role with flexible scheduling and the option for occasional home working.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday OFF
- Tuesday 16:30-21:00
- Wednesday 16:30-21:00
- Thursday 16:30-21:00
- Friday 09:45-18:00
- Saturday OFF
- Sunday OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Associate - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, try role-playing scenarios with friends or family to enhance your ability to build rapport and ask the right questions.
✨Tip Number 3
Showcase your flexibility and adaptability. Highlight any experiences where you've successfully managed changing situations or schedules, as this aligns well with the flexible nature of the role.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview and demonstrate that you’re a good fit for their team.
We think you need these skills to ace Sales Associate - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Associate role. Emphasise your communication skills and any previous customer service or sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed to excel in a sales environment.
Highlight Flexibility: Since the role offers flexible working hours, mention your availability and willingness to adapt to different shift patterns. This shows that you are committed and ready to meet the company's needs.
Showcase Your People Skills: In your application, provide examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to connect with customers and enhance their digital lives.
How to prepare for a job interview at EE
✨Show Your People Skills
Since the role involves talking to customers and building relationships, highlight your ability to connect with people. Share examples from your past experiences where you've successfully engaged with others, whether in a professional or personal setting.
✨Understand the Products
Even though training will be provided, having a basic understanding of EE's products and services can set you apart. Do some research beforehand and be prepared to discuss how these products can enhance customers' digital lives.
✨Demonstrate Flexibility
The job offers flexible working hours, so be ready to discuss how you can adapt to different schedules. Mention any previous experiences where you successfully managed your time or adjusted to changing circumstances.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture, opportunities for career development, or how success is measured in the sales associate role.
