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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and huge discounts on EE & BT products.
- Why this job: This role offers a supportive culture, tailored training, and the chance to build a meaningful career.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Part-time role with flexible scheduling and opportunities for home working.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday OFF
- Tuesday 16:30-21:00
- Wednesday 16:30-21:00
- Thursday 16:30-21:00
- Friday 09:45-18:00
- Saturday OFF
- Sunday OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Associate - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves talking to customers over the phone, try role-playing scenarios with friends or family to enhance your ability to build rapport and ask the right questions.
✨Tip Number 3
Research the company culture at EE. Knowing their values and how they support their employees can help you align your answers during the interview, showing that you’re a great fit for their team.
✨Tip Number 4
Prepare examples from your past experiences that demonstrate your ability to connect with people and handle sales situations. This will help you illustrate your transferable skills effectively during the interview.
We think you need these skills to ace Sales Associate - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Associate role. Emphasise any customer service or sales experience, even if it's informal, to show you have the right transferable skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your background makes you a great fit for the Sales Team.
Highlight Soft Skills: In your application, focus on soft skills such as communication, relationship-building, and problem-solving. These are crucial for a Sales Associate, so provide examples of how you've used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Associate, your ability to connect with customers is key. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with others.
✨Understand the Products
While you’ll receive training, having a basic understanding of the products and services offered by EE can set you apart. Research their offerings and think about how they enhance digital lives. This knowledge will help you speak confidently during the interview.
✨Emphasise Flexibility
The role offers flexible working hours, so be sure to highlight your adaptability. Share any experiences where you've successfully managed your time or adjusted to changing circumstances, as this aligns with the company's values.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
