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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend suitable products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy flexible hours, uncapped commission, online GP access, and generous family leave policies.
- Why this job: This role offers a supportive culture, career growth opportunities, and the chance to make a real impact.
- Qualifications: No specific experience needed; just bring your confidence and communication skills!
- Other info: Work part-time with a flexible schedule and the option for occasional home working.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday OFF
- Tuesday 16:30-21:00
- Wednesday 16:30-21:00
- Thursday 16:30-21:00
- Friday 09:45-18:00
- Saturday OFF
- Sunday OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to enhance your ability to build rapport and handle objections.
✨Tip Number 3
Research the company culture at EE. Knowing their values and how they support their employees can help you align your answers during the interview, showing that you’re a great fit for their team.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your interest in the role and the company, and it gives you a chance to assess if this is the right environment for you.
We think you need these skills to ace Sales Agent - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Agent role. Emphasise your communication skills and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed to succeed in a sales environment.
Highlight Flexibility: Since the role offers flexible working hours, mention your availability and willingness to adapt to the part-time shift pattern. This shows that you are committed and ready to meet the company's needs.
Showcase Your People Skills: In your application, provide examples of how you've successfully built relationships or resolved conflicts in the past. This will demonstrate your ability to connect with customers and excel in a sales role.
How to prepare for a job interview at EE
✨Show Your Confidence
As a Sales Agent, confidence is key. Practice speaking clearly and assertively about your experiences and how they relate to the role. Remember, you’ll be talking to customers, so showcasing your ability to engage in conversation will set you apart.
✨Highlight Transferable Skills
Even if you don’t have direct sales experience, think about situations where you've built relationships or negotiated outcomes. Share these examples during your interview to demonstrate that you possess the skills needed for the role.
✨Understand the Company Culture
Research EE’s values and culture before your interview. Be prepared to discuss how you align with their commitment to flexibility and support for employees. This shows that you’re not just interested in the job, but also in being part of their team.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This not only shows your interest but also helps you determine if this is the right fit for you.
