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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy a competitive salary, flexible working options, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, tailored training, and the chance to build a rewarding career.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Flexible scheduling and occasional home working available to fit your lifestyle.
The predicted salary is between 20000 - 30000 £ per year.
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Location: Swansea Contact Centre
Address: The Strand, Swansea, SA1 2AB
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with potential customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, consider role-playing scenarios with friends or family to enhance your ability to build rapport and handle objections smoothly.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge in discussions with interviewers, showing that you’re proactive and ready to learn.
✨Tip Number 4
Showcase your adaptability and flexibility. Since the role offers options like scheduling breaks and occasional home working, be prepared to discuss how you manage your time and adapt to changing circumstances in a work environment.
We think you need these skills to ace Sales Agent - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Agent role. Emphasise any previous customer service or sales experience, even if it's informal, as this can showcase your ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your life experiences have prepared you for a sales position. Be sure to convey your confidence in talking to customers.
Showcase Transferable Skills: In your application, highlight transferable skills such as communication, negotiation, and problem-solving. Use specific examples from your life or previous roles to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are important in a sales role.
How to prepare for a job interview at EE
✨Show Your Confidence
As a Sales Agent, confidence is key. Practice speaking clearly and assertively about your experiences and how they relate to the role. Remember, you’re not just selling a product; you’re building a relationship with potential customers.
✨Demonstrate Your Listening Skills
In sales, understanding customer needs is crucial. During the interview, showcase your ability to listen actively. Respond thoughtfully to questions and ask clarifying questions to show that you value communication.
✨Highlight Transferable Skills
Whether it’s negotiating with family or engaging with friends, everyone has relevant experiences. Be ready to share examples of how your life skills can translate into success in a sales environment, especially in enhancing customers' digital lives.
✨Research the Company Culture
Familiarise yourself with EE's values and culture. Mention specific aspects that resonate with you during the interview. This shows that you’re genuinely interested in being part of their team and aligns with their flexible and supportive work environment.
