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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy a competitive salary, flexible working options, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, tailored training, and the chance to make a real impact.
- Qualifications: No specific qualifications needed; just bring your confidence and people skills!
- Other info: Opportunities for career growth and volunteering days to give back to the community.
The predicted salary is between 25087 - 25684 £ per year.
Job Description
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Full time: Permanent
Address: The Strand, Swansea, SA1 2AB
What\’s in it for you
• Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme
• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks\’ full pay and 8 weeks\’ half pay in the first year.
• Huge Discounts: Save on EE & BT products, including mobile and broadband.
• Career Development: Ongoing support to help you grow your skills and develop
• Season Ticket Travel Loan: Funds for your travel to and from work.
• Volunteering Days: Paid time off to give back to your local community.
• Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you\’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we\’re harnessing the power of technology to bring people together and make life better. Join our Swansea Sales Team, and you\’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You\’ll use your energy and ambition from similar roles where you\’ve thrived, met goals, achieved targets, influenced others, or provided great service and you\’ll already have the transferrable skills to shine here. You\’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We\’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn\’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or
Sales Agent employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing scenarios with friends or family to enhance your ability to build rapport and handle objections.
✨Tip Number 3
Research common sales techniques and customer service strategies. Being knowledgeable about these can give you an edge in discussions with the hiring team, showing that you're proactive and ready to learn.
✨Tip Number 4
Network with current or former employees of EE. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Sales Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Agent role. Emphasise your communication skills, relationship-building abilities, and any previous sales or customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your life experiences have prepared you for this position.
Showcase Transferable Skills: In your application, highlight any transferable skills you possess, such as negotiation, problem-solving, and the ability to connect with people. Use specific examples from your life to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Agent, your ability to connect with people is crucial. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with customers.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research the latest offerings and think about how they can enhance customers' digital lives. This knowledge will help you speak confidently during the interview.
✨Practice Active Listening
In sales, listening is just as important as talking. During the interview, show that you can listen actively by responding thoughtfully to questions and asking follow-up questions. This will highlight your communication skills and your genuine interest in understanding customer needs.
✨Emphasise Flexibility and Adaptability
Given the flexible nature of the role, be ready to discuss how you manage your time and adapt to changing situations. Share examples of how you've successfully navigated challenges in previous roles or personal experiences, showcasing your ability to thrive in a dynamic environment.