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For Companies At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy a competitive salary, flexible working options, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, career growth opportunities, and the chance to make a real impact.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Flexible scheduling, occasional home working, and volunteering days to give back to the community.
The predicted salary is between 23504 - 24064 £ per year.
Where: We are hiring in 2 Contact Centre locations - EE North Tyneside, Cobalt Business Park OR EE Gosforth, Gosforth Park.
Full Time: Permanent
Salary: £23,504.00 rising to £24,064 after 8 months of being here, plus uncapped commission.
Start Date: March 2025 onwards.
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisors- Start ASAP (Permanent) employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisors- Start ASAP (Permanent)
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to build rapport and ask the right questions.
✨Tip Number 3
Research the company culture at EE. Knowing about their values and how they support their employees can help you align your answers during interviews and show that you’re a good fit for their team.
✨Tip Number 4
Be prepared to discuss your transferable skills. Think of examples from your life experience where you've successfully built relationships or negotiated outcomes, as these will demonstrate your suitability for the sales advisor role.
We think you need these skills to ace Sales Advisors- Start ASAP (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Emphasise any customer service or sales experience, even if it's informal, as this will show your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working for EE and how your skills can contribute to enhancing customers' digital lives.
Showcase Transferable Skills: In your application, highlight any transferable skills you possess, such as communication, negotiation, and relationship-building. Use specific examples from your life experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Sales Advisor, your ability to communicate effectively is key. During the interview, demonstrate your confidence in speaking and engaging with others. Practice active listening and be prepared to ask questions that show your interest in the role and the company.
✨Highlight Transferable Skills
Even if you don't have direct sales experience, think about situations where you've built relationships or negotiated outcomes. Share these experiences during the interview to illustrate how your life skills can translate into success in this role.
✨Understand the Company Culture
Familiarise yourself with EE's values and culture. Be ready to discuss how you align with their approach to customer service and flexibility. Showing that you understand and appreciate their work environment can set you apart from other candidates.
✨Prepare for Role-Play Scenarios
Since the role involves talking to customers, be prepared for potential role-play scenarios during the interview. Practising how you would handle customer inquiries or objections can help you feel more confident and showcase your problem-solving abilities.
