At a Glance
- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecom company with a supportive team culture.
- Benefits: Competitive salary, flexible hours, online GP access, and generous family leave.
- Other info: Opportunities for career growth and community volunteering.
- Why this job: Use your people skills to make a real difference in customers' lives.
- Qualifications: Confident communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role
Start date: July 2026 onwards
Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside OR Gosforth.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor - Uncapped Commission (North Tyneside District) employer: EE
EE is an exceptional employer that prioritises employee well-being and career development, offering a competitive salary with uncapped commission potential and a range of benefits including flexible working options, online GP access, and generous family leave. Our vibrant team culture fosters collaboration and support, ensuring that every Sales Advisor in North Tyneside can thrive while making a meaningful impact on customers' digital lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Uncapped Commission (North Tyneside District)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you feel more confident when discussing how you can enhance customers' digital lives.
✨Tip Number 2
Practice makes perfect! Role-play common sales scenarios with a friend or family member. This will help you get comfortable with talking to customers and handling different situations.
✨Tip Number 3
Show off your personality! In your interviews, let your confidence and communication skills shine through. Remember, they’re looking for someone who can build relationships, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a candidate.
We think you need these skills to ace Sales Advisor - Uncapped Commission (North Tyneside District)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and experiences that make you a great fit for the Sales Advisor role.
Tailor Your Application:Make sure to customise your application to highlight how your skills match what we're looking for. Mention any relevant experience, especially if you've got a knack for building relationships or negotiating – those are key in this role!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a fantastic addition to our team. Avoid fluff and focus on what really matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome company culture there.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE's products and services. This role is all about enhancing customers' digital lives, so being able to discuss how these products can benefit them will show your enthusiasm and preparedness.
✨Show Off Your People Skills
Since this job involves talking to customers, highlight your communication skills. Think of examples from your life where you've successfully built relationships or resolved conflicts. This will demonstrate that you have the right transferrable skills for the role.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle a customer call, focusing on asking questions and listening actively. This will help you showcase your ability to connect with customers and provide tailored solutions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
