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- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction.
- Benefits: Enjoy flexible hours, uncapped commission, and great perks like online GP access.
- Why this job: Build relationships, develop skills, and enjoy a supportive team culture.
- Qualifications: No specific experience needed; just bring your confidence and communication skills.
- Other info: Part-time role with opportunities for career growth and community volunteering.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday: OFF
- Tuesday: OFF
- Wednesday: 16:30-21:00
- Thursday: 16:30-21:00
- Friday: 16:30-21:00
- Saturday: 09:45-18:00
- Sunday: OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor - Part-time Evenings - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part-time Evenings - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will help you feel more confident during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to engage and build rapport.
✨Tip Number 3
Highlight your transferable skills. Whether it’s negotiating with family or building relationships, think of specific examples from your life that demonstrate your ability to connect with others and solve problems.
✨Tip Number 4
Show your enthusiasm for flexibility. Since the role offers a part-time schedule and the option for occasional home working, express how this aligns with your lifestyle and how it can help you perform at your best.
We think you need these skills to ace Sales Advisor - Part-time Evenings - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Emphasise your communication skills and any previous customer service or sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed to excel in this position.
Highlight Flexibility: Since the role offers flexible working hours, mention your availability and willingness to adapt to the part-time shift pattern. This shows you are a good fit for their work culture.
Showcase Your People Skills: In your application, provide examples of how you've successfully built relationships or communicated effectively with others. This is crucial for a role that involves talking to customers over the phone.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with others.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research their offerings and think about how they enhance customers' digital lives. This knowledge will help you speak confidently during the interview.
✨Emphasise Flexibility
This role offers flexibility, so be sure to highlight your adaptability. Discuss any previous experiences where you successfully managed changing schedules or responsibilities, showing that you can thrive in a dynamic environment.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team culture, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
