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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy flexible hours, uncapped commission, online GP access, and generous family leave policies.
- Why this job: This role offers a supportive culture, tailored training, and the chance to make a real impact.
- Qualifications: No specific experience required; just bring your confidence and people skills!
- Other info: Part-time evening shifts with the option for occasional home working.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday: OFF
- Tuesday: OFF
- Wednesday: 16:30-21:00
- Thursday: 16:30-21:00
- Friday: 16:30-21:00
- Saturday: 09:45-18:00
- Sunday: OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor - Part-time evenings - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part-time evenings - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to build rapport and ask questions.
✨Tip Number 3
Showcase your flexibility and adaptability. Highlight any experiences where you've successfully managed multiple responsibilities or adapted to changing situations, as these traits are valued in a part-time role like this.
✨Tip Number 4
Research the company culture at EE. Understanding their values and how they support their employees can help you align your answers during the interview, demonstrating that you’re a great fit for their team.
We think you need these skills to ace Sales Advisor - Part-time evenings - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Emphasise any customer service or sales experience, even if it's informal, such as negotiating with family or friends.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and communication skills. Mention why you're interested in the role and how your life experiences have prepared you for a sales position. Be sure to express your enthusiasm for joining the team at EE.
Highlight Transferable Skills: In your application, focus on transferable skills such as relationship building, problem-solving, and effective communication. These are crucial for a Sales Advisor role and will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Sales Advisor, your ability to connect with customers is key. Be prepared to share examples of how you've built relationships in the past, whether through work or personal experiences. This will demonstrate your confidence and ability to engage with others.
✨Understand the Products
While you’ll receive training, having a basic understanding of EE's products and services can set you apart. Research the latest offerings and think about how they can enhance customers' digital lives. This knowledge will help you speak confidently during the interview.
✨Emphasise Flexibility
The role offers flexible working hours, so highlight your adaptability and willingness to work part-time evenings. Share any previous experiences where you successfully managed your time or adjusted your schedule to meet commitments.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
