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- Tasks: Engage with customers over the phone to enhance their digital lives.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction.
- Benefits: Enjoy flexible hours, uncapped commission, and great perks like online GP access.
- Why this job: Perfect for confident communicators looking to build relationships and develop their careers.
- Qualifications: No specific experience needed; just bring your personality and willingness to learn.
- Other info: Flexible scheduling and opportunities for home working available.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday: OFF
- Tuesday: OFF
- Wednesday: 16:30-21:00
- Thursday: 16:30-21:00
- Friday: 16:30-21:00
- Saturday: 09:45-18:00
- Sunday: OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Advisor - Part-time Evenings - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Part-time Evenings - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will help you feel more confident during the interview and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing with a friend or family member to enhance your ability to engage and build rapport.
✨Tip Number 3
Highlight your transferable skills. Whether it’s negotiating with family or building relationships, think of specific examples that demonstrate your ability to connect with others and solve problems.
✨Tip Number 4
Be prepared to discuss flexibility. Since the role offers a part-time schedule with options for home working, think about how you can manage your time effectively and share your thoughts on balancing work and personal commitments.
We think you need these skills to ace Sales Advisor - Part-time Evenings - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Advisor role. Emphasise your communication skills and any previous customer service or sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your life experiences have equipped you with the skills needed to excel in this position, particularly your ability to build relationships.
Highlight Flexibility: Since the role offers flexible working hours, mention your availability and willingness to adapt to the part-time shift pattern. This shows that you are committed and ready to meet the company's needs.
Showcase Your Interest in EE: Demonstrate your knowledge about EE and its products in your application. Mention why you want to work for them specifically and how you can contribute to enhancing customers' digital lives.
How to prepare for a job interview at EE
✨Show Your Communication Skills
As a Sales Advisor, your ability to communicate effectively is key. During the interview, demonstrate your confidence in speaking and engaging with others. Practice active listening and be ready to ask questions that show your interest in the role and the company.
✨Highlight Transferable Skills
Even if you don't have direct sales experience, think about your life experiences that showcase your ability to build relationships and negotiate. Share examples from your personal life or previous jobs where you've successfully interacted with people, as this will resonate well with the interviewers.
✨Understand the Company Culture
Research EE's values and culture before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding flexibility and support for employees. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Role-Play Scenarios
Since the role involves talking to customers over the phone, be ready for potential role-play scenarios during the interview. Practise how you would handle different customer interactions, focusing on enhancing their digital lives rather than hard selling. This will demonstrate your readiness for the position.
