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For Companies At a Glance
- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: Join EE, a tech leader focused on bringing people together.
- Benefits: Competitive salary, uncapped commission, flexible working, and extensive benefits.
- Other info: Enjoy a supportive team culture and tailored training for your success.
- Why this job: Make a meaningful impact in a fun, fast-paced environment while developing your career.
- Qualifications: No sales experience needed; resilience and drive are key.
The predicted salary is between 25087 - 25684 £ per year.
If you're a natural when it comes to connecting with people, building relationships and understanding their needs, you could be a great fit for a Sales Advisor role with EE.
At EE, we're harnessing the power of technology to bring people together and change their lives for the better. Join our Lancaster Sales Team and you'll play a part in this by talking to customers over the phone and helping them choose the right products and services. It's a chance to make a meaningful impact in a fun, fast-moving environment.
You don't need sales experience to join us. We look for people who are resilient and driven, who've proved they can achieve their targets at work. We'll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly, for example, allowing you to schedule your own breaks or bank time to take off so you don't miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Support in achieving the career you want without limits.
- Season Ticket Travel Loan: Funds for your travel to and from work.
- Volunteering Days: Give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
At EE we aim to look after both our colleagues and our customers. As this role is regulated, anyone that applies will be subject to a bankruptcy and criminal record check.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply.
Contact Centre Agent - Uncapped Commission (Lancaster) in Royal Tunbridge Wells employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission (Lancaster) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE. Understand their values, products, and what makes them tick. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself and your skills in a way that highlights your ability to connect with people. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to share examples! Think of times when you've built relationships or adapted to challenges. These stories can really showcase your resilience and drive, which are key for the Sales Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at EE. Don’t miss out on this opportunity!
We think you need these skills to ace Contact Centre Agent - Uncapped Commission (Lancaster) in Royal Tunbridge Wells
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you connect with people and what makes you tick.
Tailor Your Application: Make sure to customise your application for the Contact Centre Agent role. Highlight any experiences or skills that relate to building relationships and understanding customer needs – it’ll make you stand out!
Show Your Motivation: We love seeing candidates who are driven and resilient. Share examples of how you've achieved targets in the past, even if they’re not sales-related. It shows us you’ve got the right mindset for this fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team culture.
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you understand EE's products and services. Familiarise yourself with their latest tech offerings and think about how they can benefit customers. This will show your genuine interest and help you connect better during the conversation.
✨Showcase Your People Skills
As a Contact Centre Agent, you'll be talking to customers all day. Prepare examples of how you've built relationships or resolved conflicts in the past. Highlighting your ability to connect with people will demonstrate that you're a great fit for the role.
✨Be Ready to Adapt
Since no two calls are the same, think of situations where you've had to adapt quickly. Whether it’s changing your approach based on customer feedback or handling unexpected challenges, showing your flexibility will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.