Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and provide tailored solutions over the phone.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working options and opportunities for community volunteering.
- Why this job: Make a real difference in customers' lives while developing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 21000 - 25000 £ per year.
Full time: Permanent
Salary: 25,087 rising to 25,684 at 9 months in role, plus uncapped commission
Start Date: 2nd March 2026
Location: EE Truro contact centre, Calnick street, TR1 2JQ
What's in it for you?
- Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Giving you access to a GP via telephone or video 24/7 for both you and your immediate family.
- Market leading paid carers leave, up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave giving all parents 18 weeks full pay and 8 weeks half pay in the first year
- Huge discounts on EE & BT products including your Mobile and Broadband, saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
About the role
If you are someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognised and rewarded.
At EE, we are harnessing the power of technology to bring people together and make life better. Join our Truro Sales Team, and you'll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success.
We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Call Centre Operator - Uncapped Commission (Truro) in Royal Tunbridge Wells employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Operator - Uncapped Commission (Truro) in Royal Tunbridge Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! During the interview, share specific examples of how you've excelled in previous roles. Highlight your communication skills and any achievements that demonstrate your ability to meet targets and provide great service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Call Centre Operator - Uncapped Commission (Truro) in Royal Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Call Centre Operator role. Highlight any previous customer service experience and communication skills, as these are key to succeeding in this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your background makes you a great fit for our team. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in past roles. Whether it’s meeting sales targets or receiving customer commendations, we want to see how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its values. Understand their products and services, especially those related to mobile tech and smart home solutions. This will not only show your enthusiasm but also help you tailor your answers to align with what they stand for.
✨Showcase Your Communication Skills
As a Call Centre Operator, communication is key. Prepare examples from your past experiences where you effectively communicated with customers or resolved issues. Practise articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Demonstrate Your Customer-Centric Approach
EE is looking for someone who puts customers at the heart of every decision. Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you identify customer needs and provide tailored solutions, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and career development opportunities at EE. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.