At a Glance
- Tasks: Help customers find the right solutions and build lasting relationships over the phone.
- Company: Join EE, a leading tech company focused on connecting people.
- Benefits: Competitive salary, uncapped commission, flexible working, and generous leave policies.
- Other info: Enjoy career development opportunities and paid volunteering days.
- Why this job: Make a real difference in customers' lives while earning great rewards.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 26000 £ per year.
Salary: 25,087 Uncapped commission
Location: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ
Full Time - Permanent
Start Date - 16/02/26
Whats in it for you:
- Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalized maternity, paternity, and adoption leave - 18 weeks full pay and 8 weeks half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Ongoing support to help you grow your skills and develop
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Paid time off to give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed and where your results are recognized and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Warrington Sales Team, and you’ll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition - and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Customer Service Representative - Uncapped Commission (Doncaster) in Royal Leamington Spa employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary starting at £25,087 with uncapped commission potential, alongside a comprehensive benefits package that includes access to a private GP, generous family leave, and career development opportunities. Our vibrant work culture in Doncaster fosters collaboration and flexibility, allowing you to thrive while making a meaningful impact on customers' lives through innovative technology solutions. Join us and enjoy the chance to grow your skills in a supportive environment that values your contributions and encourages community involvement.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Uncapped Commission (Doncaster) in Royal Leamington Spa
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you handle customer interactions during the interview.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your energy and enthusiasm shine through. Employers love candidates who are not only skilled but also bring a positive vibe to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the EE family right from the start.
We think you need these skills to ace Customer Service Representative - Uncapped Commission (Doncaster) in Royal Leamington Spa
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Service Representative role. Highlight any previous experience in sales or customer service, and don’t forget to mention your ability to adapt and thrive in fast-paced environments!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your communication skills can make a difference at EE. Keep it friendly and engaging, just like the conversations you’ll be having with our customers.
Showcase Your Achievements:When detailing your past roles, focus on your achievements. Did you exceed sales targets? Did you receive positive feedback from customers? Numbers and specific examples can really help us see your potential and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company culture. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its values. Understand their products and services, especially how they aim to improve customer experiences. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Service Representative, strong communication is key. Prepare examples from your past experiences where you effectively resolved customer issues or built relationships. Practise articulating these stories clearly and confidently during the interview.
✨Demonstrate Adaptability
This role requires the ability to adapt in a fast-paced environment. Think of instances where you've successfully navigated changes or challenges in previous jobs. Be ready to discuss how you can bring that adaptability to the team at EE.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
