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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join EE, a vibrant tech company that values innovation and community.
- Benefits: Earn competitive commission, enjoy discounts, and access flexible working options.
- Why this job: Inspire others while shaping the future of retail in a tech-savvy environment.
- Qualifications: Experience in leading teams and a proactive mindset are essential.
- Other info: Flexible roles available to fit your lifestyle and career goals.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Join to apply for the Retail Manager role at EE
Join Our Team as a Retail Store Manager!
At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they\’re destinations where customers can explore, discover, and be inspired by the latest in tech. We are committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.
We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high‑profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self‑driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.
Responsibilities
Day to day, you’ll lead your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll communicate with stakeholders from across the business, ensuring a clear strategy and support for your store. You will foster a high‑performance culture focused on both financial and behavioural KPIs, while capitalising on new retail opportunities.
As a Retail Store Manager, you’ll lead by example with exceptional customer service, creating memorable experiences. You’ll bring fresh ideas to the table and build strong relationships with customers and the community, building loyalty among first‑time visitors.
Qualifications
• Proven experience guiding large teams to achieve commercial results
• Self‑driven and proactive mindset
• Talent for coaching and developing others
Benefits
- Significant earning potential through commission, rewards, and incentives.
- 24/7 access to an online GP for you and your immediate family.
- Market‑leading paid carer’s leave.
- Equalised family leave with 18 weeks full pay and 8 weeks half pay.
- Huge discounts on EE & BT products, saving you hundreds of pounds annually.
- Support for your career development.
- Season Ticket Travel Loan.
- Volunteering days to give back to your community.
- Optional Private Healthcare and Dental coverage.
About EE
At EE, our people are the key to our success. We keep customers happy with great service and a top‑rated network. As part of the BT family, we’ve created an energising culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.
We understand that life is ever‑changing, and we offer flexibility to support your success. Whether you need full‑time, part‑time, or job‑sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Telecommunications
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Retail Manager employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at EE or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching EE's culture and values. Think about how your experience aligns with their mission of creating memorable customer experiences. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully guided teams in the past. Highlight your coaching skills and how you’ve driven results – they want to see that passion in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the EE family and ready to make an impact.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Retail Manager role shine through. We want to see how you can inspire and lead a team with your passion for technology and customer service.
Highlight Your Experience: Make sure to showcase your proven experience in guiding large teams to achieve commercial results. We love seeing specific examples of how you've driven revenue and created memorable customer experiences in your previous roles.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can bring fresh ideas to our team at EE.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re well-versed in EE's values and the latest tech trends. Familiarise yourself with their products and services, as well as any recent news about the company. This shows your genuine interest and helps you connect your experience to their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team to achieve targets or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Customer Experience
Since creating memorable customer experiences is key for EE, be ready to discuss how you’ve enhanced customer service in previous roles. Share stories that highlight your ability to build relationships and foster loyalty among customers, especially first-time visitors.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the store’s culture, how success is measured, or what challenges the team currently faces. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
