Retail Advisor

Retail Advisor

Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, assist them in finding products, and build lasting relationships.
  • Company: Join EE, a vibrant telecommunications company that values diversity and community.
  • Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and generous family leave.
  • Why this job: Perfect for those who love connecting with people and want to grow their career.
  • Qualifications: No specific experience needed; just bring your personality and curiosity.
  • Other info: Flexible hours, tailored training, and a supportive team culture await you!

Overview

Salary: £13.12 per hour

Working hours: 14 (Need to be available Thursdays, Fridays, Saturdays and Sundays)

Location: Bath

What’s in it for you?

  • £13.12 per hour + on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

About the role and you

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

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Retail Advisor employer: EE

EE is an exceptional employer that values individuality and community, making it a fantastic place for Retail Advisors to thrive. With a competitive hourly rate, generous commission structure, and a strong commitment to employee development, you will find ample opportunities for growth in a supportive team culture. Located in the heart of Edinburgh, EE offers unique benefits such as market-leading family leave, online GP access, and volunteering days, ensuring that you can balance your personal and professional life while making a meaningful impact.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've successfully interacted with diverse groups in the past. This will demonstrate your ability to connect with customers from various backgrounds, which is crucial for this role.

✨Tip Number 3

Highlight any experience you have in customer service or sales, even if it’s informal. Discussing how you’ve handled challenging situations or built relationships can set you apart from other candidates.

✨Tip Number 4

Be prepared to discuss your personal qualities that make you a good fit for the role. Since EE values personality and resilience, think about how your unique traits can contribute to a positive team culture and customer experience.

We think you need these skills to ace Retail Advisor

Excellent Communication Skills
Customer Service Orientation
Interpersonal Skills
Problem-Solving Skills
Adaptability
Resilience
Curiosity
Ability to Work in a Team
Sales Skills
Time Management
Active Listening
Empathy
Conflict Resolution
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Retail Advisor role. Emphasise your ability to communicate with diverse customers and any transferable skills you possess.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you’re interested in working at EE and how your unique qualities can contribute to their team culture.

Showcase Your Soft Skills: In your application, highlight soft skills such as curiosity, resilience, and the ability to navigate challenging situations. These are key attributes for a Retail Advisor and will help you stand out.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at EE

✨Show Your Personality

Since the role values individuality, let your true self shine during the interview. Share personal anecdotes that highlight your unique qualities and how they can help you connect with customers.

✨Demonstrate Communication Skills

Prepare to showcase your ability to communicate effectively with diverse groups. Practice answering questions in a way that reflects your understanding of different perspectives and how you can engage with various customers.

✨Highlight Transferable Skills

Even if you lack direct retail experience, think about situations from your life where you've navigated challenges or built relationships. Be ready to discuss these experiences and how they relate to the Retail Advisor role.

✨Ask Thoughtful Questions

Show your curiosity by preparing insightful questions about the company culture, training opportunities, and career progression. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.

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