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For Companies At a Glance
- Tasks: Engage with customers, help them find products, and build lasting relationships.
- Company: EE is a leading telecommunications company focused on community and connection.
- Benefits: Enjoy £13.12 p/h, 20% commission, online GP access, and generous family leave.
- Why this job: Join a supportive team culture with tailored training and career development opportunities.
- Qualifications: No specific experience needed; just bring your personality and curiosity!
- Other info: Full-time role with 37.5 hours per week at Glasgow Fort.
Working Hours: 37.5 hours per week
Location: Glasgow Fort
Salary: £13.12 p/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different are the things that help you to make better connections with our customers and help them find the right products and services.
Community is at the heart of what we do. Perhaps you’re able to communicate with people from different backgrounds, that might be just one of the many attributes you can bring to the role.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – you just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great hourly rate of £13.12 p/h plus 20% on target commission
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Retail Advisor employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Show your personality during the interview! Since EE values individuality and connection with customers, be sure to highlight your unique traits and experiences that make you a great fit for the Retail Advisor role.
✨Tip Number 2
Prepare to discuss your communication skills. Think of examples where you've successfully interacted with diverse groups or resolved conflicts, as these are key attributes for building relationships with customers.
✨Tip Number 3
Familiarise yourself with EE's products and services. Being knowledgeable about what you’ll be selling can help you stand out in the interview and show your enthusiasm for the role.
✨Tip Number 4
Demonstrate your curiosity! Since the role requires asking questions and getting to know people, think of ways to express your eagerness to learn and engage with customers during your conversation.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what EE is looking for in a Retail Advisor. Highlight your ability to connect with customers and your willingness to learn.
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Retail Advisor position. Emphasise any customer service experience or transferable skills you have, even if they come from different backgrounds.
Craft a Personal Statement: Write a personal statement that showcases your personality and enthusiasm for the role. Mention how your unique background can help you connect with customers and contribute to the team culture at EE.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at EE
✨Show Your Personality
Since EE values individuality, make sure to let your personality shine during the interview. Share personal stories that highlight your unique traits and how they can help you connect with customers.
✨Demonstrate Communication Skills
As a Retail Advisor, communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past. This will show your ability to engage with customers from various backgrounds.
✨Highlight Transferable Skills
Even if you lack direct retail experience, think about skills you've gained from other areas of your life, such as problem-solving or resilience. Be ready to discuss how these skills can be applied to the Retail Advisor role.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the company culture and training opportunities. This shows your curiosity and genuine interest in the role, which aligns with what EE is looking for.
