Retail Advisor

Retail Advisor

Telford Full-Time No home office possible
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At a Glance

  • Tasks: Help customers connect and find solutions in a fast-paced retail environment.
  • Company: Join EE, a leading telecommunications company that values individuality.
  • Benefits: Earn £13.12 per hour plus commission, with great perks like online GP access and discounts.
  • Why this job: Turn your unique strengths into a rewarding career while making a real impact.
  • Qualifications: No retail experience needed, just a drive to succeed and be yourself.
  • Other info: Enjoy career development support and volunteering days to give back.

Overview

Retail Advisor role at EE.

Location: Telford

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

Benefits

  • £13.12 per hour + on-target commission – rewarding your performance and drive
  • 24/7 Online GP access for you and your immediate family – because your wellbeing matters
  • Market-leading paid carer’s leave – supporting you when your loved ones need you most
  • Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
  • Massive discounts on EE & BT products – saving you hundreds every year
  • Career development support – carve your own path with training and progression opportunities
  • Season Ticket Travel Loan – making your commute more affordable
  • Volunteering days – give back to your community with paid time off
  • Optional Private Healthcare and Dental – extra peace of mind for you and your family

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

Ready to turn your strengths into a rewarding career? Apply today.

Employment details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: Telecommunications

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Retail Advisor employer: EE

At EE, we pride ourselves on being an exceptional employer that values individuality and resilience in our Retail Advisors. Located in Telford, we offer a supportive work culture with extensive career development opportunities, competitive pay, and a range of benefits including market-leading family leave and health support. Join us to thrive in a dynamic environment where your unique skills can shine and make a real impact on our customers' lives.
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Contact Detail:

EE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Advisor

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on EE. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.

✨Tip Number 2

Practice your people skills! As a Retail Advisor, you'll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with common scenarios you might face in-store.

✨Tip Number 3

Show off your adaptability! Think of examples from your life where you've had to think on your feet or handle unexpected challenges. This will demonstrate your resilience and ability to thrive in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the EE team and ready to take that next step in your career.

We think you need these skills to ace Retail Advisor

Customer Service Skills
Resilience
Adaptability
Communication Skills
Problem-Solving Skills
Relationship Building
Ability to Work Under Pressure
Curiosity
Learning Agility
Sales Skills
Empathy
Teamwork

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your individuality and how it can contribute to our team.

Highlight Your Resilience: Share examples of how you've overcome challenges in your life. Whether it's juggling responsibilities or thriving under pressure, we love to see how your resilience can be a superpower in the Retail Advisor role.

Show Your Curiosity: We’re looking for adaptable individuals who are eager to learn. In your application, mention any experiences where you’ve asked questions or sought out new knowledge – it shows us you’re ready to grow with us!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team at EE!

How to prepare for a job interview at EE

✨Show Your Resilience

During the interview, share specific examples of how you've overcome challenges in your life. This could be anything from managing a busy schedule to dealing with difficult situations. Highlighting your resilience will demonstrate that you have the superpower they're looking for.

✨Emphasise Adaptability

Make sure to discuss times when you've had to adapt to new situations or learn quickly. EE values curiosity and a willingness to grow, so showing that you're flexible and eager to learn will set you apart from other candidates.

✨Connect with Empathy

Since the role involves helping customers, practice active listening and empathy during the interview. Show that you can connect with people and understand their needs. This will illustrate that you can build genuine relationships, which is crucial for a Retail Advisor.

✨Be Yourself

EE wants you to bring your individuality to the table. Don’t be afraid to let your personality shine through in the interview. Authenticity can make a lasting impression, so be confident in who you are and how you can contribute to the team.

Retail Advisor
EE
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  • Retail Advisor

    Telford
    Full-Time

    Application deadline: 2027-10-27

  • E

    EE

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