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For Companies At a Glance
- Tasks: Engage with customers and help them find the perfect telecom products.
- Company: Join EE, a leading telecommunications company with a friendly vibe.
- Benefits: Earn £13.12 per hour plus commission, with great discounts and training.
- Why this job: Make connections and impact customers' lives while building your career.
- Qualifications: Passion for customer service; retail experience is a bonus but not essential.
- Other info: Enjoy flexible hours, volunteering days, and opportunities for growth.
Overview
Working Hours – 37.5 hours per week
Location – Llantrisant
£13.12/h plus 20% on target commission
Everyone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.
If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.
You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.
What’s in it for you?
- A great starting salary of £13.12 plus an uncapped commission scheme
- Huge discounts off EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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Retail Advisor employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on EE and their products. This will help you engage with customers better and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when chatting with customers in-store.
✨Tip Number 3
Be ready to share your experiences! Even if you don’t have retail experience, think of times when you've helped someone or solved a problem. These stories can really highlight your customer service skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about helping customers and making their experience the best it can be!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Retail Advisor role. Mention any relevant experience or qualities that make you a great fit for our team at EE.
Keep It Friendly and Professional: While we love a casual vibe, remember to maintain a professional tone in your application. Use clear language and check for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at EE
✨Know Your Stuff
Before heading into the interview, make sure you brush up on EE's products and services. Familiarise yourself with their latest promotions and updates so you can confidently engage with customers' needs during the interview.
✨Show Your Passion for Customer Service
During the interview, let your enthusiasm for customer service shine through. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different role. This will demonstrate your proactive approach and genuine interest in helping others.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on common retail scenarios, like handling difficult customers or upselling products. This will help you feel more comfortable and prepared when discussing your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your curiosity and eagerness to learn, which are key traits for a Retail Advisor.
