At a Glance
- Tasks: Engage with customers over the phone and provide tailored solutions.
- Company: Join EE, a leading telecom company with a focus on customer satisfaction.
- Benefits: Starting salary of £26,116, flexible hours, training, and career growth opportunities.
- Other info: Be part of a dynamic team in a supportive environment.
- Why this job: Make a difference in customers' lives while enjoying flexibility and growth.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26116 - 26738 £ per year.
EE is hiring for a customer-centric sales position located in Preston, England. As part of the Lancaster Sales Team, you will interact with customers over the phone, discovering their needs and providing tailored solutions with EE’s products and services.
This role offers a starting salary of £26,116, rising to £26,738 after eight months, along with a range of benefits including flexible working, training, and an opportunity for career growth.
Phone Sales & Support Agent – Growth & Flexible Hours in Preston employer: EE
EE is an excellent employer that prioritises customer satisfaction and employee development, offering a supportive work culture in Preston. With flexible working hours, comprehensive training programmes, and clear pathways for career advancement, employees are empowered to thrive both personally and professionally while contributing to a dynamic sales team.
StudySmarter Expert Advice🤫
We think this is how you could land Phone Sales & Support Agent – Growth & Flexible Hours in Preston
✨Tip Number 1
Practice your phone skills! Since this role is all about interacting with customers over the phone, we recommend doing some mock calls with friends or family. This will help you get comfortable with discovering needs and providing tailored solutions.
✨Tip Number 2
Research EE’s products and services! Knowing what you’re talking about can really set you apart from other candidates. We suggest diving into their offerings so you can confidently discuss how they meet customer needs during your interview.
✨Tip Number 3
Show off your customer-centric attitude! During interviews, share examples of how you've gone above and beyond for customers in the past. We want to see that you genuinely care about helping people find the right solutions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to grow with us at EE!
We think you need these skills to ace Phone Sales & Support Agent – Growth & Flexible Hours in Preston
Some tips for your application 🫡
Show Your Customer-Centric Side:In your application, make sure to highlight any experience you have in customer service or sales. We want to see how you’ve gone above and beyond to meet customer needs, so share those stories!
Tailor Your Application:Just like we tailor solutions for our customers, tailor your application to the role. Use keywords from the job description and relate your skills to what EE is looking for. It shows us you’re serious about the position!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you’re familiar with EE’s products and services. Research their latest offerings and think about how they can meet customer needs. This will show your genuine interest in the role and help you provide tailored solutions during the interview.
✨Practice Active Listening
In a phone sales role, listening is just as important as speaking. During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This demonstrates your ability to understand customer needs, which is crucial for the position.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you’ve successfully helped customers. Highlight situations where you identified their needs and provided effective solutions. This will illustrate your customer-centric mindset, which is key for a sales position at EE.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview to assess your sales skills. Practice handling common customer objections and closing techniques. This will help you feel more confident and demonstrate your ability to engage with customers effectively.
