At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Starting salary of £26,116, rising to £26,738, plus bonuses and great perks.
- Other info: Flexible working hours, tailored training, and opportunities for career growth.
- Why this job: Make a real impact while developing your career in a supportive team environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Start Date: 06/07/2026
What’s in it for you?
- A great starting salary of £26,116 rising to £26,738 after 8 months, plus incentives and bonuses.
- Online GP – Access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill or elderly.
- Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year.
- Huge discounts on EE & BT products including Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path with opportunities for development.
- Season Ticket Travel Loan – funds to pay for your travel to and from work up front.
- Volunteering days to give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- On target commission available.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
We’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to ensure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity.
Join us at EE and turn your potential into performance.
Counter Staff/ Sales in Preston employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive starting salary with opportunities for growth and bonuses. Our Lancaster Sales Team thrives in a supportive and dynamic work culture, where employees are encouraged to develop their skills through tailored training and flexible working arrangements. With benefits like online GP access, generous family leave, and community volunteering days, we ensure our team members feel valued and empowered both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff/ Sales in Preston
✨Tip Number 1
Get to know the company culture! Before your interview, check out EE's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with customers, try role-playing common scenarios with a friend or family member. This will help you feel more confident and prepared to handle any questions or challenges during the interview.
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you've had to think on your feet or adjust to unexpected changes. Sharing these stories will demonstrate your ability to thrive in a fast-paced environment like EE.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Counter Staff/ Sales in Preston
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Counter Staff/Sales role. Highlight your soft skills and any relevant experience that shows you can put customers at the heart of what you do. We want to see how you can make a genuine difference!
Show Off Your Communication Skills:Since this role is all about speaking with customers, let your communication skills shine through in your application. Use clear and engaging language to demonstrate your ability to connect with people. Remember, we’re looking for someone who can build relationships effortlessly!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Share your passion for technology and helping others, as it aligns perfectly with our mission at EE.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to get started. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand what EE stands for and how they prioritise customer service. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Soft Skills
As a Counter Staff/Sales role is all about communication and relationship-building, be ready to demonstrate your soft skills. Prepare examples from your past experiences where you've successfully resolved customer issues or worked collaboratively with a team. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. Consider doing mock interviews with a friend or family member. This will help you feel more confident and articulate during the actual interview, allowing your personality and passion for the role to shine through.
