At a Glance
- Tasks: Engage with customers over the phone and match them with perfect EE products.
- Company: Join a leading telecom company with a focus on customer satisfaction.
- Benefits: Competitive salary, private GP access, generous family leave, and huge discounts.
- Other info: Flexible working hours and excellent career development opportunities.
- Why this job: Make a real impact by helping customers find solutions they love.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 £ per year.
Competitive Salary: Online GP: Access to a private GP 24/7 for you and your immediate family.
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off.
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental.
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Join us at EE and turn your potential into performance.
Telephone Sales Advisor (Home based) in Porth employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including 24/7 access to a private GP for you and your family, generous family leave policies, and significant discounts on products. Our work culture is dynamic and supportive, with a strong emphasis on career development and flexibility, allowing you to balance work and personal commitments while making a meaningful impact in the lives of our customers. Join our Merthyr Sales Team and experience a rewarding environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Advisor (Home based) in Porth
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on EE and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to chat with the hiring manager.
✨Tip Number 3
Show off your communication skills! Since this role is all about speaking with customers, be ready to demonstrate how you can build rapport over the phone. Share examples from your past experiences where you’ve successfully connected with customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Telephone Sales Advisor (Home based) in Porth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Telephone Sales Advisor role. Highlight your communication skills and any previous sales experience to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how you can contribute to our team. Keep it friendly and engaging, just like the role itself!
Showcase Your Adaptability:In a fast-paced environment like ours, adaptability is key. Share examples in your application of how you've successfully navigated changes or challenges in previous roles. We love to see that drive and determination!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic Merthyr Sales Team!
How to prepare for a job interview at EE
✨Know Your Products
Before the interview, make sure you’re familiar with the EE products and services. This will not only show your enthusiasm for the role but also help you answer questions about how you would match customers with the right solutions.
✨Showcase Your Communication Skills
As a Telephone Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Demonstrate Adaptability
This role requires the ability to adapt quickly to different customer needs. Prepare examples from your past experiences where you successfully adjusted your approach based on the situation. This will highlight your flexibility and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
