At a Glance
- Tasks: Engage with customers over the phone, understanding their needs and providing tailored solutions.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP access, and generous family leave.
- Other info: Flexible working hours and opportunities for career growth and community volunteering.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you:
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme.
- Online GP: Access to a private GP 24/7 for you and your immediate family.
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off.
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop.
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks.
Telephone Sales Advisor (Home based) in Pontypridd employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits that prioritise your well-being and career growth. Our supportive work culture encourages flexibility and collaboration, ensuring that every team member feels valued and empowered to succeed. With opportunities for ongoing development and a commitment to community engagement, joining our Merthyr Sales Team means becoming part of a dynamic environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Sales Advisor (Home based) in Pontypridd
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Telephone Sales Advisor role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your pitch! Since this role is all about communication, get comfortable talking about your skills and experiences. Role-play with a mate or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Research the company! Dive into EE’s values and products so you can show off your knowledge during interviews. This will help you connect with the team and demonstrate that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter!
We think you need these skills to ace Telephone Sales Advisor (Home based) in Pontypridd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Telephone Sales Advisor role. Highlight any previous sales experience and customer service roles, as these will show us you’re a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers and how your communication skills can make a difference. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s hitting sales targets or receiving positive feedback from customers, let us know how you’ve made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at EE
✨Know Your Stuff
Before the interview, make sure you research EE and their products thoroughly. Understand what they offer and how they stand out in the market. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Telephone Sales Advisor, your communication skills are key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and how they relate to the job.
✨Demonstrate Customer Focus
Prepare examples of how you've put customers first in previous roles. Think about specific situations where you identified customer needs and provided solutions. This will highlight your ability to build relationships and match customers with the right products.
✨Be Ready to Adapt
The role is fast-paced, so be prepared to discuss how you've adapted to changes in previous jobs. Share stories that showcase your flexibility and determination to meet targets, as this will resonate well with the interviewers looking for someone who can thrive in a dynamic environment.
