At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working hours and opportunities for career growth and community volunteering.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you:
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Counter Staff/ Sales in Pontypool employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including uncapped commission, private healthcare, and generous family leave. Our vibrant work culture in Merthyr encourages personal growth through ongoing training and development, while our commitment to community engagement allows you to make a meaningful impact. Join us to thrive in a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Staff/ Sales in Pontypool
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions and role-play with a mate. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show your enthusiasm! When you get that interview, let your passion for customer service shine through. Employers love candidates who genuinely care about helping others.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows you're keen on the role.
We think you need these skills to ace Counter Staff/ Sales in Pontypool
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your experience in putting customers first. We want to see how you've understood customer needs and provided solutions in previous roles. This is key for us at EE!
Be Specific About Your Achievements:When detailing your past experiences, use specific examples that showcase your ability to meet targets and achieve results. Numbers and outcomes speak volumes, so don’t hold back!
Tailor Your Application:Take a moment to tailor your application to the role. Use the job description as a guide and reflect on how your skills align with what we’re looking for. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right place quickly. Plus, it’s where all the magic happens!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its products. Understand their mission and values, and be ready to discuss how you can contribute to their goal of putting customers first. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your Communication Skills
As a Counter Staff/Sales role is all about communication, prepare examples that highlight your ability to engage with customers effectively. Think of situations where you’ve successfully resolved issues or influenced others, and be ready to share these stories during the interview.
✨Demonstrate Adaptability
In a fast-paced environment like EE, adaptability is key. Be prepared to discuss times when you’ve had to think on your feet or adjust to changing circumstances. This will show that you can thrive in dynamic situations and are ready for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
