At a Glance
- Tasks: Engage with customers, understand their needs, and match them with the perfect EE products.
- Company: Join EE, a leading tech company focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, online GP, and generous family leave.
- Other info: Flexible working hours and opportunities for career growth and community volunteering.
- Why this job: Make a real difference in customers' lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.
This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Operator in Pontyclun employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including 24/7 access to a private GP and generous family leave policies. Our vibrant work culture in Merthyr encourages personal growth through ongoing training and development, while our commitment to community engagement allows employees to take paid volunteering days. Join us to be part of a dynamic team where your contributions are valued and rewarded, and where you can truly make a difference in customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operator in Pontyclun
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Sales Operator role. Keep it concise and engaging – think of it as your personal sales call!
✨Tip Number 3
Prepare for interviews by researching the company and its products. Show that you’re not just interested in any job, but specifically in how you can contribute to EE’s mission of bringing people together.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Sales Operator in Pontyclun
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Operator role. Highlight any customer service experience and your ability to meet targets, as these are key for us at EE.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've put customers first in previous jobs and how you’ve thrived in fast-paced environments.
Show Off Your Communication Skills:Since this role involves speaking with customers over the phone, make sure your written application showcases your communication skills. Keep it clear, concise, and engaging – just like you would in a conversation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and its products. Understand their mission and values, especially how they focus on customer satisfaction. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Sales Operator, communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practise articulating these stories clearly and confidently.
✨Demonstrate Your Adaptability
This role is fast-paced, so be ready to discuss how you've adapted to changes in previous jobs. Share specific instances where you had to think on your feet or adjust your approach to meet customer needs.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
