At a Glance
- Tasks: Help customers find the perfect solutions while building relationships and making a difference.
- Company: Join EE, a tech leader focused on connecting people and enhancing lives.
- Benefits: Competitive salary, uncapped commission, private GP access, and generous family leave.
- Other info: Flexible working hours and opportunities for career development.
- Why this job: Be part of a dynamic team where your efforts are recognised and rewarded.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26116 - 26738 £ per year.
What’s in it for you:
- Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts: Save on EE & BT products, including mobile and broadband.
- Career Development: Ongoing support to help you grow your skills and develop
- Volunteering Days: Paid time off to give back to your local community.
- Optional Private Healthcare and Dental: Protection for you and your family.
About the role:
If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.
At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.
You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.
We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.
Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.
Sales Advisor in Pontyclun employer: EE
At EE, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits that prioritise your well-being and career growth. Our supportive work culture encourages flexibility, allowing you to balance personal commitments while developing your skills in a fast-paced environment. Join our Merthyr Sales Team and enjoy unique advantages like paid volunteering days and access to a private GP, all while making a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Pontyclun
✨Tip Number 1
Get to know the company! Research EE and their values, especially how they put customers first. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about speaking with customers, try role-playing with a friend or family member. This will help you feel more confident and ready to tackle those calls.
✨Tip Number 3
Show off your results! Be prepared to share examples of how you've met targets or provided excellent service in previous roles. This will demonstrate your drive and determination, which are key for success at EE.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital world, just like EE does!
We think you need these skills to ace Sales Advisor in Pontyclun
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight any customer service experience and your ability to meet targets, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about helping customers and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Communication Skills:Since this role is all about connecting with customers, make sure your application demonstrates your strong communication skills. Use clear and concise language to convey your points.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research EE and their products. Understand their mission, values, and what sets them apart in the market. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer-Centric Approach
Since the role is all about putting customers first, prepare examples from your past experiences where you've successfully identified customer needs and provided solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Communication Skills
As a Sales Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
