At a Glance
- Tasks: Assist customers with their online shopping experience and resolve queries.
- Company: Join a leading eCommerce company focused on customer satisfaction.
- Benefits: Competitive salary, uncapped commission, and 24/7 access to a private GP.
- Other info: Enjoy market-leading family leave and a supportive work environment.
- Why this job: Flexible part-time hours with great earning potential and work-life balance.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 12 - 15 £ per hour.
Start Date - 13th July 2026
Shift Pattern - Part Time Evenings - 20 or 25 hours per week
What's in it for you?
- Competitive Salary plus an uncapped monthly commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family
- Paid Carers Leave: Market-leading carers leave with up to 2 weeks off
- Family Leave: Equalised maternity, paternity, and adoption leave 18 weeks
Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.
ECommerce Customer Service Administrator (Permanent, Part Time) in Plymouth employer: EE
Join a dynamic team as an ECommerce Customer Service Administrator, where you will enjoy a competitive salary and the opportunity to earn uncapped monthly commissions. Our supportive work culture prioritises employee well-being with benefits like 24/7 access to a private GP and generous family leave policies, making it an ideal environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Customer Service Administrator (Permanent, Part Time) in Plymouth
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice common interview questions related to eCommerce and customer service. We can’t stress enough how important it is to articulate your experience and skills clearly. Mock interviews with friends or family can really boost your confidence!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to assess if this job is the right fit for you.
✨Tip Number 4
Apply through our website for the best chance of landing that interview! We want to see your application, so don’t hesitate to hit that apply button and showcase your skills and enthusiasm for the ECommerce Customer Service Administrator role.
We think you need these skills to ace ECommerce Customer Service Administrator (Permanent, Part Time) in Plymouth
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, make sure to read the job description from top to bottom. It’s packed with info that’ll help you tailor your application and show us you’re the right fit for the ECommerce Customer Service Administrator role.
Show Off Your Skills:When writing your application, highlight your relevant skills and experiences. We want to see how your background aligns with what we’re looking for, so don’t hold back on showcasing your customer service expertise!
Be Yourself:We love authenticity! Let your personality shine through in your application. Use a friendly tone and don’t be afraid to share why you’re excited about joining our team at StudySmarter.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to complete your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at EE
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the typical questions you might face for an ECommerce Customer Service Administrator position. Be ready to discuss your experience with customer service, handling complaints, and using eCommerce platforms. Practising your answers can make a huge difference!
✨Showcase Your Communication Skills
As this role involves customer interaction, it’s crucial to demonstrate your communication skills. During the interview, be clear and concise in your responses, and don’t hesitate to ask for clarification if you don’t understand a question.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the team structure, the tools they use, or how success is measured in the role. It shows that you’re engaged and thinking about how you can contribute.
